it was almost 5pm started out to be a great first experience, i watched them vacuum my car then into the wash. On the other side some one runs out to your car after the dryer because no one is in the car when is going though machine. At this time I went inside for some free coffee and water, now 30 min have gone by and I'm seeing people after me are being call so I waited 10 more min. then I went out to my car, no one is around it so I asked if it was ready and why I was not called, and the response was " I don't know" but he did apologize. driving a way I noticed the side view mirrors still had soap and water spots on the rear bumper.I THINK THAT WAS MY FIRST AND LAST TIME THERE. my bill $28.99...REALLY?!?!?!?!?
VERY PROFESSIONAL THEY DID A EXCELLENT FULL DETAIL INCLUDING THE ENGINE ON MY MINI COOPER I WILL SEE YOU GUY'S NEXT TIME I COME DOWN FROM NJ
Since my regular person could not detail my car, I went to Car Spa. I have used Car Spa numerous of times and have not been disappointment. Also, they did the complete detail on a vehicle and it looked like showroom quality... Keep in mind it was my grandson's car. I needed a major detail to include the FULL package. Great job as usual. Thank you.
DO NOT GO HERE!!! There wash scratched my brand new 2015 black Tacoma. When I presented the problem to the manager Mike he told me that the brand new truck I bought had surface scratches when I bought it. In other words the truck that was inspected by the detail manager, the sales manager and myself was wrong. I stared at my new truck everyday and it was immaculate! I gave them a chance to fix the problem and the manager said it WOULD TAKE TOO MUCH TIME! Can u imagine my response? He said he would look at the tapes to see if the guy that had the hand brush in the beginning did anything that could have scratched it and call me. Like the car wash couldn't have messed up or had dirt trapped in the brushes! I called there Corporate office and the service rep was blown away by what happened, but of course nothing resulted from it.Here was his email response:Hi Mr. Mangieri,I wanted to inform you that I was able to view the video of your car wash and saw that the tech only brushed the back window of your cab and the tailgate. The rest of the vehicle was just sprayed off. After sending in the pictures and speaking with my vice president about the report you called in, our decision remains the same, that we did not cause the scratches and will not take responsibility for them.Sincerelycid:image001.gif@01CBF45B.924E7E10Mike ManiniUnit GMCar SpaSo, they clearly won't take accountability for there actions. Basically my 3 week old garage kept, 35000 dollar truck already had streaky classic automatic car wash surface scratches on it? The manager wouldn't spend more then 45 seconds with me, wouldn't take the time to try to buff out the surface scratches because he said it would take too much time, and then walked away from me because he said he had other customers. By the way, the last time I brought my 2011 Sonata there they screwed up and overfilled the oil by a quart almost blowing my engine and I have that documented by the dealer! 10 year customer, and I didn't even get offered a refund! I will be notifying the Attorney General, the BBB, and will not stop until they fix the damage. I will also be starting a campaign so potential hardworking people will not be subjected to such a terrible company.Once again DO NOT GO THERE!!!
I called Prestige Mobile Auto Detailing to get my car clean and they came out right away professional clean honest hard working guys and not to mention the awesome job on my car they are the best in hampton roads
This company does an amazing job!!! When they were finished with my vehicle you could have eaten off the carpet. Thank you so much.Linda Powis
I have an lincoln mkx and have 2 messy kids and dogs ,this guy went outta his way to do interior and exterior on memorial day in the heat, came out to me which is awesome,did such a great job! i had to tip him! oh and very reasonable prices ,i def. recommend his service! and ill have come out to clean my car as needed!