Our experience at Comfort Suites was fantastic! The staff were genuinely kind, accommodating and always met us with a smile. Our room was VERY clean. Didn't feel the need to "re-clean" before unpacking. Slept well in the comfortable king sized bed. Our room was on the 3rd floor, end, and noticed no noise disturbance. The breakfast area was roomy, clean and well stocked. Although we didn't utilize the outdoor pool due to the weather, the pool area was beautiful. It was very relaxing to sit at the outdoor gas fire ring during the evening. My husband noted that all safety equipment (extinguishers, door closures, etc.) were all up to date, evidence that the building is properly maintained. We were able to walk or bike to all our favorite establishments and will definitely be staying here in the future!
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We were greeted with a smile and courteousness as we arrived. The front desk staff were extremely friendly and provided answers for all of our questions. We were shown where the fresh coffee was and told that if we needed additional coffee or anything else in our room to please call and it would be brought up to the room. The room was exceptionally nice and cozy, with a great view of the ocean and beachfront. the bedding was very comfortable with just the right firmness for sleeping. The breakfast experience was also quite nice with a good variety of foods available: i.e. eggs, biscuits and gravy, waffles, fruits, and other breakfast items. The staff in the breakfast area were very friendly and if an item had ran out, very quick to replace it. Excellent time and an excellent stay.
The best thing about this hotel is the staff. They are the friendliest staff of any hotel we've stayed in. Rocky, the Houseman, "rocks"! If you need anything at all, ask for him - he's one good dude. We remembered him from when we stayed at this hotel last year, and it was like seeing an old friend again. Jamie, also a Houseman, is also a great guy. Olga, at the front desk, is a sweetheart. She went overboard to help us get an important letter printed and mailed. Melissa, also at the front desk, is super friendly. Even the folks who are more behind-the-scenes (like Andy in maintenance and the housekeeping staff) are so friendly. The entire staff made our stay so much fun that I can't wait to see them again next year.
Have stayed at a couple of hotels in Virginia Beach. This one is the best! We stayed in corner room 901. Two balconies, huge walk in shower, just a really nice room and great view. Hotel staff are all very friendly and keep up with cleaning the rooms, halls and elevators. Melissa was very helpful with restaurant suggestions. Jovian (I know I am probably not spelling it right, and I'm very sorry for that) at the front desk was also very nice and helpful. Breakfast was very good with lots of choices and a different meat every morning. It was a very nice stay with no complaints whatsoever. Thanks to everyone for making our vacation great. If we come back your way, will be sure to stay here.
The Comfort Suites was awesome. The facilities are clean, spacious, and comfortable. Centrally located and just a quick walk to anything/anywhere. What set this apart from the rest, is the staff. They truly enjoy their jobs and are genuinely concerned with guests experience. The front desk was exceptionally accommodating with dining and entertainment suggestions as well as getting us extra towels or parking passes for my sister (who lives in the area). Caity, Colleen and Josh are the best. Even Joe from maintenance was helpful finding luggage carts when it was time to check in/out. Always friendly. The breakfast was good too. Definitely recommend this place and plan to go back next year.
The hotel was exactly what we wanted, on the beach with a terrific view of the ocean. Spacious living area and separate bedroom with wet bar, microwave, and mini-fridge. Televisions and balconies overlooking the boardwalk in both the living room and bedroom. Free breakfast daily with eggs, sausage, make-your own waffles, juices, etc. with a lovely, smiling attendant helping with any requests or questions. We'd especially like to thank the front staff; Melissa, Jessica, and Olga, for helping with our myriad of questions. They offered references and provided answers and were a joy. We look forward to returning to Comfort Suites Beachfront, perhaps in the warmer months!
America's Best hotel was a great stay for us. The room had two beds, a table and two chairs that we used frequestly to eat dinner, a safe deposit box, and a tacked away bathroom. The room was clean, no funny smells, and had a great view of the pool. The drive to the beach was scenic and many eating options around the hotel. The only thing we were not happy about was a beeping sound from the smoke detector every half hour or so. We reported it to the front desk thinking the battery was dying. It did not bother us as much during the day since we were gone all day, but in the evening it was obvious. Overall, it was a very enjoyable stay!
We arrived earlier than the check in time but were immediately welcomed and given directions to the pool, beach access and restrooms until our room was ready. While walking on the beach they called my cell phone to let us know we could check in. The motel is nice with a beautiful ocean view, good breakfasts and the pool and hot tub are very nice. The thing that makes this motel stand out above the rest is the staff. They went above and beyond to make us feel "at home". Some of the staff that stood out to me were Kate, Jessica, Josh and Julie but I'm sure there were more that I didn't catch their names. We certainly will be back!
We come to Virginia Beach every February for a weekend. We started doing it 4 years ago. It just seemed like a nice getaway. We reserved online with Sandcastle because it was the cheapest and I of course was looking econo. We got there the first year and I fell in love. The staff is wonderful. The rooms are always clean and I'm tell you what the first time you sit out on the balcony and watch the sun come up over the ocean it's like being in a different world. My 6 and 8 year old love it especially the indoor pool. There's so much that's close by. It's just really a wonderful hotel and I would recommend to anyone.
I loved how close we were to the beach. Very clean and modern hotel. I loved the employees. The front desk was extremely helpful, especially when we accidentally left behind a very important belonging to us. The lady that worked in the breakfast area remembered the next morning that our 4 year old enjoyed the chocolate muffins and had one ready for her, we were very impressed. Housekeeping was very friendly. It was our honeymoon/first family vacation/first time to Virginia Beach and we enjoyed it so much that we're coming back next year. Definitely worth the drive from Northeast Ohio!