These guys are a complete joke! USAA uses these guys for a tow. Waited 2 hours for a no show. Bad business.If you need upholstery work on your car I highly recommend Wills in Norfolk,VA
Newport News, VA 23608
From Business: Auto Restore specializes in minor cosmetic automotive repairs including removing scratches and swirls, polishing and buffing, and compounding.At Auto Restore our …
They never showed up. This company kept telling USAA they were "filling up the truck" and on their way to me and kept changing the ETA. 3.5 hours later they told USAA that there was still one tow before mine. When I called them they never answered. I'm new to VB so I didn't realize the horrible reputation of this towing service. USAA is cancelling their association with this company.
Bad service. Waited three hours and no show. They call after 30 minutes said they are on the way. Call 45 min later said they should have been there called again after 2 1/2 hours said they should have been there and still no show. They left me stranded for 3 hours, I then found out they closed and they never called me.
This ppl just don't care .My insurance sent them to the my car they never showed up.Following week again I needed tow they sent me confirmation but I requested a different company but they still scheduled them .they still never showed up.They should be out of business .
Never use this group. Consider yourself warned. calling my insurance company to have them removed as a provider.
So impressed with their towing! They were at my disabled vehicle within 15 minutes. Very professional, polite, and efficient. The best tow experience I've had.
AMAZING JOB! Ordered KatSkinz leather for my 2007 Dodge Ram. Got the seats customized, and delivered in less than a week. Installed same day! Amazing job with a fair price from Auto Botique, would highly recommend.
The dispatcher texted me 2 different etas while I'm on the side of the road. After 30 minutes passed I called back and he hung up on me after placing me on. 5 min hold. The dispatcher lied to Pepboys, who contracts them out that he had a truck break down and sent it to another driver but the other driver had to help a state police
I'm absolutely delighted with the wonderful workmanship and customer service from Auto Boutique. Phil did a great job installing heated leather seats in my Toyota Camry. He was very patient while I picked out just the right color and was very pleasant throughout the whole process. Finished the job right on time and at an affordable price. Thank you, Phil! June M. from Virginia Beach.
We are vacationing in our RV. We discovered a cracked rim on one of our tires. We have Good Sam Roadside Assistance (awesome service) and they placed a call to A&W to come replace our tire. A&W gave us an ETA of approx 2 hours. 2 hours came and went, so we called Good Sam back. They called A&W and we're told they were running behind, it would be another 60 minutes. Meanwhile our plans on the last day of our vacation are going up in smoke. 1 hour and 15 minutes went by and we called A&W direct for an ETA. The girl wasn't at all friendly and said they called the provider an hour ago and told them they weren't going to be able to perform our tire change. When I ask why, she was nasty and said because they had two trucks down and were busy and hung up. Not who I'd want to do business anyway. Hope this review helps somebody else from waiting 3 hours on a no show.