The bait and switch pricing practice of this company is appalling. One low price for your number of rooms is quoted on their Val Pak coupon, a nice low price is quoted when you reserve their services, but a much higher price is quoted when they arrive at your home to perform the work. We will not use this company again.
Not sure how long this guy has been in pressure washing business, but Alex did an AWESOME job on my 1 story home that hadn't been washed in a couple of years. Polite, prompt, and efficient, he completed the job in less than 45 minutes, and sought my approval before wrapping it up. Make sure that you ask about chemicals required for the work while negotiating the price on the phone. Fair price but you don't want to be surprised. I could not be happier, and I will use him again.
Horrible. Ruined 3 shirts and would only cover 1/3 cost of one shirt. Owner extremely rude and not interested in making customer happy. Will not return
They always have great customer service. Whenever I go to drop off my cleaning, I'm treated with the upmost respect.
Favorite Cleaners! I am very fussy when it comes to my clothes. They were very Professional & Fast, Friendly service
I took a wedding dress here to be dry cleaned for my big day. The man told me he would call me the next day with a quote on how much it would be...well a week went by without hearing from him...I called, he said they were really busy and he hadn't even looked at it yet...I had a while till my wedding so I decided to wait it out...another 2-weeks went by, I called AGAIN..gave me a price of $245, and said they still didn't have a finish date for me...well I waited some more! After them having the dress for 2 months and never receiving a call from them, I went in and retrieved my dress and advised I was taking it elsewhere! The man at the counter had the audacity to tell me it wasn't their fault bc there was a note that had been attached to the garment bag saying I would call when I wanted it to be done!! What the?!? Don't even bother with this place! Getting it cleaned for $80 at a new place and it will be done by Tuesday!
I recently moved to Virginia Beach and found myself needing some items pressed, as they were wrinkled during the move. I was greeted warmly by the staff and received my items in a timely fashion. However one of my items was burnt or discolored. I am currently in the process of being reimbursed for the damaged item. I doubt I get anywhere near what I paid for the Polo button down.
This place is horrible. I took my uniforms there and had to send them back because I already paid for them and they did nothing that I asked for. i came back to pick them up yesterday and the shirts had a bunch of nasty white stuff on them, wrinkes stiil everywhere. I asked the lady working there what is this. She replied that it was the startch. I spent 21 years as a Marine and startch never did this to a uniform. They had me bent over a barrel because I had no more uniforms and needed these for work on Monday, so I had to accept them. Lady there was indifferent, could care less. I go home and had to re-do the shirts. Pretty sure they are ruined. I called the complaint number and left a message for some dude named Tony. He never returned my call. Total garbage, but never again. I would not give this buisness any star rating, but you have to give them something.