Flowers Sanitation Service
900 W Fortune St, Virden, IL 62690
Specialties: Trash, Garbage, Yards
No coupons available
Love their service BUT they close at 4:00pm not 5:00pm. Called at 4:03 to pay bill - they were closed. Very serious about their closing time. But have been with their service for many years. They always try to accommodate customer needs. Even rented a dumpster once! Great service. Just don't call after 4!!
I just called because my trash hadn't been picked up yet and found out that I had actually missed the cutoff time by 10 minutes (we put our trash out early in the morning instead of the night before.) The woman I spoke to on the phone was SO helpful and nice - she let me know that they would swing back by to pick up the trash, even though it was my fault. Excellent customer service, I am very pleased!
They did not pick up my trash for 3 weeks. When I called to complain, they said I was lying and they really did pick it up. Also, they refused to refund me or pick up my extra trash. Flowers Sanitation has terrible customer service and they were very rude. Would not recommend this service to anyone.