My grandma passed away in 2013 and we always wanted to get a memorial bench for her, but the cemetery she's buried at wanted to charge us a ridiculous amount of money and generally didn't care about anything but getting the money from us. I contacted a few places and Fram was not only the best value, but the nicest, as well. The production process was a little lengthy, but I was provided frequent updates throughout the entire process. They also made a donation to charity in my grandma's name, which is something no other company would even think to do. Most other places, like the cemetery, just want your money. This place is a great choice for any needs like this and I would strongly recommend them. I will definitely use them in the future, though hopefully not anytime soon!