They are absolute crooks, all they do is sell lemons. Stay away if you care about having a reliable vehicle in your future. All they want is your money, but I promise as soon as you pull of that lot your car will just start falling apart. Save your family time and money, there are plenty more dealerships that don't do shady practices.
Should have walked away. I really liked the car i was purchasing from them but they were crooks from the beginning. They agreed to cover taxes with the ticket price then said they nevrr did that when i was already signing paperwork. Two days after i bought the car , i had to replace the front driver side tire and battery. They would not cover that. 2 months later i planned on getting an oil change in which they promised me 4 but at the very bottom of the paper , my 4 promised oil changes were only good for 30 days. How am i supposed to get 4 oil changes in 30 days. My car was never detailed and they told me i could call and schedule one. The day i had scheduled, i brought my car to the shop to be detailed and his workers were out on a job so never got that done. Fast forward a year , i canclled my extended warranty with them and they recieved the check. I have called 6 times and get the run around. Never buy a car from them . I have since bought a 2014 jetta from an actual dealership and have never been happier.
Found a nice little convertible on website, and figured I'd give them a shot. (anniversary gift for the much-better-half). I live well over an hour away, so, I was pretty much expecting a long drive followed by a true headache...not at all what I found. Mike (a nice young nan, that didn't spout lies like every other used car salesman I had dealt with in this quest) introduced himself, and understood that I was just looking...he then actually RESPECTED that fact, and didn't hover like a vulture on a branch. he and I then looked over the car. he didn't lie about the car...he laid it out, warts and all (it IS a used car...they all have at least one), and didn't try to shove any extra after the fact costs in . Since the present economy is rather awful, I needed to finance...guess what. they offer financing for every level of credit; well heeled, starting out, and even folks who've had some issues. I'm glad I took the chance, I'd buy from them again.
Very nice people big yard plenty of cars and parts everything priced fairly that I got and helped me pull the parts I needed and installed for me cheaply
Poor integrity. I gave them a deposit, we could not come to an agreement for sale, they said they would return my deposit three times when I called. They have not returned my deposit.
I bought my first car, a Nissan sentra, when they had just opened up. Angel and Gabe we're very friendly, helped me with the whole buying process and getting a loan. They even let me take the car to go to the bank to get a loan! They are very nice and have a great sense of humor. I would recommend them to everyone I know.
I recently purchased a 2010 Chevy Malibu from AG and i have to admit i was really impressed. From the moment i walked through the door their staff was awesome. They made me a cup of coffee and made me feel right at home. I actually had fun buying this car. It was an easy going atmosphere. For the situation that i was in i don't think anyone could have gotten me a better car. They far exceeded my expectations. I didn't even expect to get approved on something this new. I recommend anyone looking for their next car to try them first. Believe me you won't be disappointed. I absolutely love my Malibu!!!! Thank you guys!!!!
i live in Philly and I recently purchased a 2003 Honda Pilot from AG Auto. Let me start by saying as soon as I stepped foot on their lot I was greeted with a smile and they treated like I knew them for years. I can honestly say I've never felt more comfortable while buying a car. I feel terrible because I can't remember the salesman's real name but everyone called him "E", he was awesome and went above and beyond his job to make sure I left happy. He even took the time out to remove my Sirius radio from my trade-in and re-installed it in my car(while I waited by the way). I highly recommend anyone looking for their next car to visit them it's definitely worth the trip. Once again thank you guys over there at AG for all your help!!! My only complaint is I wish they had another dealership closer to me so I didn't have to travel so far to get a great car. THANX AGAIN!!!!
I'm so excited i just got my new honda accord from these guys. At first I was a little discouraged because I'm not going to lie like a lot of us I had problems getting approved because of recent hardships. I always seen they had a half hour commercial on tv like a lot of dealers promising they can help out if you have had problems in the past. I never paid it any attention because a lot of dealers say that and I got denied a couple of times before. But I figured I'll try cause the guy on tv seemed honest. Thank god I tryed because they really went above and beyond makeing this work. Thank you guys!
Bought a 2005 Mercury Montego from these guys, trusted the dealer at first but turned out to be a mistake. Drove the car home was fine, went out to wawa that same night got a check engine light and throttle response started acting funny, when i would step on the gas it would be really slow and over-drive wouldn't kick in . Had it reset at auto zone the next day turned out to be a cylinder misfire in cylinder 1. About 3 days later got a check transmission light, went back to a local automotive shop to have it connected to the computer,the computer read the cylinder misfire, and torque management request for the transmission. After the first week than i started seeing more problems. Going into 3rd gear their would be a reasonably noticeable jump in the trans and once i hit 50 mph the engine would shake. 2 weeks after purchasing the vehicle on my way home, got a check charging system light. I pulled into a gas station and car just completely died. The Alternator went. This vehicle did not have an inspection sticker and was told there were no problem with the vehicle. So i trusted these guys word. In total I've had 3 check engine lights and a blown Alternator in 2 weeks of purchase. Called the dealer to work out swapping the vehicle for another one and was told there is nothing they could do unless i fixed the problems myself and THAN possibly i could trade it in for something else. Vehicle came with a warranty, took it to a local transmission shop to determine what the torque management problem was, had the guy test drive and he told me "take it back, they robbed you" most likely I would need a new transmission. The vehicle warranty will cover the engine and transmission but no other major parts going wrong. The warranty company since it is not through the dealership themselves would have to approve what if my vehicle needed a new trans even though the 2 shops i took it to said its what i would need. I bought a car to drive not to have it in the shop getting a transmission 2 weeks after i purchased it.The warranty also doesn't cover the smaller pieces of the transmission, the fluids, etc. so i would have to come out of pocket even though i still have a warranty. All in all i would never recommend this dealer to my worst enemy, sure the guy was friendly selling me the car, but would he help me out afterwards? NO. These guys are crooks and just wanna sell a car off the lot regardless of the condition and obviously are NOT out to do good bussiness. They don't have their own mechanic so there's no bringing the car to them get something fixed. They sell you a dream with these warranties giving you the assumption that your car would be taken care of if something were to go wrong, but when it does they don't want to help. If you want a car that is gonna inconvenience your life the first week or two after purchase, than this is the perfect place to go! But if your like most people and want a car to drive without any MAJOR problems 2 WEEKS after buying it than DO NOT buy a car from here. These guys are crooks and will rob you, sell you a busted down car they would patch up to work good for the test drive and hopefully the drive home than you'll see problems immediately. I understand cars have problems and things go bad but its like these guys don't service or even check their vehicles before they leave the lot. I will NEVER buy or recommend anyone to purchase a car from Auto Outlet of Vineland ever again in my life !