Very slow and rude Customer service experience and store manager is very unprofessional avoid this store if possible long long waiting lines
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I have shopped at the Villa Park Forman Mills . They are very slow cashiers always but today was ridicules, 1/2 off sale. I could not find a cart and there were 2 lines formed all the way to the back of the store. I found some great things but after 2 hours in line ( still lined up to the woman's department I put my purchase down and left. so disappointed, what good is having great deals if you can't even purchase them. The store needs more cashiers and they need to be trained better. I have never wrote a review before. I just feel the owners should be made aware the they lose business when you cannot check out in a timely fashion. People were just leaving without purchasing anything! Such a shame. I don't think I will ever use the store again. To slow at the registers ALWAYS, not just when having a sale.
Took in a number of items, 8 of which were brand new. All items met the criteria on the website. After being processed, was told that none if the items had a high enough resale value . They never even offered $1.00. A huge waste of time, effort a d gas!Found it is better to donate the items to a resale shop and tax the deduction on your taxes.