This is the 3rd & final straw. Its a tues night, nothing is going on in this small town and I cant get a pizza delivery on time. Who said ordering online is faster....I would like to go back to the old ways when you called the actual store & talked to ppl.The Navarro store, all 3 times has either mesed up the order or was late n by late I mean considerably late, more than 20 mins.And when you call to speak w/ a manager you're on hold for a lengthy period...this time it was 15 mins. THIS STORE SUCKS.If there was a "0" rating, thats what mine wld be. No more pizza hut fer us. Thanks for nothing. Oh, and as you probably guessed, the pizza showed up, 2 secs after I cancelled it. GO FIGURE!
Went with a friend and a young employee was showing us the new app. ( for Buffalo).. A manager named Britny rudely told her get off the phone in front of us.. WOW what a witch.
On 2/26 mid day we had awesome food and good service. Tonight 2/27/15 @ 9 pm the female working the drive thru window was cranky, rude and messed up my order. The fries were not fresh, she forgot my drink and dipping sauce I requested. She was standing there grumbling the whole time about the cars coming through the drive thru.
They are always working hard to make sure every customer is happy!!! Even when a mistake is made they go above and beyond to correct the issue!!!!
Nice, new restaurant, but they need to work on the service.
if you want the best pizza in town go get Niki Roma! not greasy like pizza hut and much tastier too. they do the best sauce, topping and bread. its kust an all around fantastic pizza place.
I went today with my family and it was horrible. The worst food ever, I have eaten there before and it was good. I don't know what happened but today they sucked big time, very disappointed. The only reason why I gave one star is because I had to in order to post this review!!
Slow slow slow service and on a easy pickup order!