664 Montgomery Hwy, Vestavia Hills, AL 35216
|Mon - Sat:|
I was recently in the Stein Mart located on Hwy 31 in Birmingham, AL. The computers were down, customers were getting frustrated, etc. This was a perfect scenario for a very negative experience. But one sales person stood out as a positive beacon, Banessa. She was so friendly and had such a pleasant smile and dispostion that you soon forgot about the long lines. She made what could have been a very bad experience a pleasantly memorable experience.
Also, Stein Mart's coupon policy is one of the most liberal ones around these days.