love this place!!!!thanks for the amazing services, will be back!!! its the best place in Binghamton!!!!
HORRIBLE!!!! My daughter went there for a gel manicure she had gel on her own natural nails, and the owner herself filed it off with a ELECTRIC BUFFER!!!! The owner buffed off my daughter's real nails!!!Needless to say, her nails began to split and crack below the white part the next day. The gel AND the nails PEELED completely off in the MOST PAINFUL way! When I went back with her the gentleman did not even understand my English. For 20 minutes he did not understand what the issue was. He kept looking at the stubs of her nails and saying to sit down for extensions! Finally I asked to speak to the manager and he called the owner. I explained again, with no luck, had a hard time understanding her, then she argued was very agitated, yelling at me, not professional at all. Finally she said she would refund me $20 (much less than the manicure). And I repeated that I wanted a complete refund. Finally I agreed saying I'd write a bad review. To that she said "Is OK! I got lots customer!" [sic]I left with the man throwing me a $20 bill and wanted me to leave before I said any more in front of his two other customers!
They RUINED my daughter's nails. She had healthy natural nails with gel on them. They buffed the gell off with an ELECTRIC BUFFER!!!! This took off the top of her natural nails. They had gotten fairly long, but the nails began to break very easily the day after her manicure. The gel even peeled off. HER NAILS WERE BREAKING BELOW THE WHITE PART and it was VERY PAINFUL. We went back to show them and get a refund. I talked for 20 min to the gentleman working that eve. He didn't understand after 5-6 times of stating the above. He kept telling us she should have nail tips put on and to sit down. I patiently explained, but began getting aggravated so she'd to speak to the manager. Finally he got it and called the owner. She refused to grant us a full refund and yelled the whole time we spoke. Finally she said she'd give us $20. I told her I'd write a BAD REVIEW having now been there for 25 min arguing. She said "Go, do that! I HAVE PLENTY CUSTOMER!!!" Then the guy practically threw the money at me so I would leave.
I got exactly what I asked for. I wish I remembered my technician's name, but I have never left the salon disappointed. Would HIGHLY recommend to all my friends and family.
I personally would recommend coming to this salon if you are in the area Billy did my nails and they were literally breathtaking
I disagree. I think Billy does an excellent job. He has done my nails 3 times. Every time my nails have turned out looking very professional. Thank you!
Jewel has been doing my nails for about 13 years and I am ALWAYS happy with the outcome! She's creative and professional and very friendly.
DO NOT GO TO BILLY!! I went to get a gel manicure and he completely ruined my nails. He wasn't paying attention to what he was doing, and even hurt my cuticles as he worked. This was the worst experience I've ever had at any nail salon before. I will never go back!
The reason for a 1 star rating is today I went in for fill ins and the technician used the drimmel tool so long in one spot on my nail she filed/drilled all the way down onto my skin!! I started bleeding all over. It's in the middle of my nail so now I have to wait for my nail to grow out to even get my nails polished. Go somewhere else -- not here!
I would not go here if I was anyone. I over heard them speaking and the lady say "sh" and once I got up and had left I noticed they weren't even finished being done, hair was still on my eyebrows that weren't suspose to be. She totally messed them up I do not have a arch on my brows no more. There's a huge chunk of hair missing on beginning I have to now color them in.