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BBB Rating
A+
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Extra Phones

Fax: (859) 873-1842

TollFree: (800) 950-1231

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amex, discover, visa, mastercard
AKA

Centerfire Systems Inc

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Other Information

Parking: Lot

Reviews

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JF
Jordan F.

08/26/2015

Overall

Online price is cash price. Add 3% for credit or debit. Plus add for shipping. They don't tell you how much that is. My order confirmation that I received after placing the order said the order total would be $329.99. My account was charged $360. Do not use this website.

SA
Shane A.

03/29/2015

Overall

Placed a order from them for 3 handguns called to make sure order was processed and to let them know I would be there to get them the following week. I travelled 2 hours and when I got there I was told that they were out of stock and my order was cancelled. Informed the warehouse worker that I had not been informed of this and had talked to a sales rep after making the order online and was told that my order would be ready for pick up and that I had drove 2 hours. He pretty much laughed in my face and just said if I had them I'd give them to you but I don't so your outta luck. After getting no help from this a$$. I called and explained the situation and all they said was oh sorry about that but yeah it shows we are out of stock of those items and all I can do for you is to put them on back order for you. I will never waste my time or money with this company again.

DN
Dennis N.

02/18/2015

Overall

i wouldn't buy from them any more, i placed an order and called they said the item is in stock and will be shipped in a day or two, two weeks later i called them and they said my item didn't arrived yet, and it was never in-stock, i'm sorry but that's false advertisement the clerk told me it was in-stock,

Also they website sucks, can't even calculate shipping, buyers can't even leave a feedback (i wounder why? lol), for online buyers i would recommend buying form aimsurplus or classicfireamrs, i bought from them before and never had any issues, and a customer service is a lot more friendlier.

MJ
Matt J.

01/10/2015

Overall

As the other reviewers have previously stated Centerfire Systems only shows cash prices on their website and charges 3% for all credit card transactions. They also fail to specify shipping charges until after you make your purchase. Fortunately, my transaction was declined because my billing address was in CA despite my shipping address being in Arizona. This incredibly lack of transparency is unacceptable for any retailer.

EF
Ed F.

11/06/2014

Overall

There website is a BAIT N SWITCH prices listed are cash prices you will be charged CC Fees and you will get an invoice after item ships for shipping you wont know what you are being charged till merchandise arrives....

stone098

05/29/2013

Overall

They declined my order, and no reason was given. I emailed them and asked for a reason and they told me they will not ship because I used a credit card that has a home address in California. The order was being shipped to Nevada. Too much hassle from them for something like that. I would not buy from them ever again, and I would recommend not buying anything from them ever again.

sheldon85208

01/05/2013

Overall
I bought a rifle from these fo...

I bought a rifle from these folks online. They had far and away the best price going. However, when I got the rifle, there were serious defects from when it was manufactured - the front sight was badly canted. I emailed Centerfire Systems pictures of the problem. They sent me a shipping label, and then they sent me a replacement gun. I don't know what their store is like, but I would not hesitate to buy from them online again. This kind of service is exceptional and uncommon in the firearm business.

whymelord

12/20/2012

Overall
These people only exist to sho...

These people only exist to show how stupid you can be and still have a business. Save yourself a headache and buy anywhere else. Lying is just ordinary behavior here. If you call about the order they charged you for and never shipped, then they cant find it in their system even if you have a confirmation number. This is runaround city here. They even sound stupid on the phone. they will not take responsibility for any of their mistakes.

pzoo

01/05/2012

Provided by Citysearch
Overall
VERY GOOD EXPERIENCE

Purchased several handguns and one rifle with excellent results. The price on the handguns was lowest among 4 other dealers. Purchasing and receiving the product was simple, I provided the FFL license and used a credit card and received the guns quickly. I have also purchased accessories but no ammo. I am happy with Sportsmans Guide for ammo so have never tried anyone else. I have dealt with customer service reps at Centerfire and was treated professionally.

tedomatic

10/19/2011

Provided by Citysearch
Overall
Great deals - need to understand what you're buying

I am an FFL in Oregon, and I have been buying firearms, magazines, and ammunition from Shane Coe for quite some time. I have never been disappointed.

People need to understand what they are purchasing before they blindly jump in. Shane imports firearms from developing countries. Some of these are mil-sur that have been stored for 30, 40, even 50 years. Some of these were produced during civil wars, blockades, and tough economic times. These guns are representative of the times they come from.

Even the late model, new items are from places where quality control is nonexistent. The price and location should indicate what a customer is receiving.

Centerfire does not misrepresent anything. I have always received items that looked as good or better than described.

jbauch357

10/08/2011

Provided by Citysearch
Overall
Dishonest and rude

Buyer beware, if you see anything on the Centerfire Systems site listed in ""as is"" condition it means the item may not actually be functional nor can it be made functional.

I ordered 12 PSL magazines, and upon arrival found that the followers only moved on 4 of them - the rest were firmly rusted in place and even with a punch/hammer would barely move. Centerfire Systems ignored my e-mail inquiries, and when I called them they said that yes it was expected that complete dis-assembly, cleaning, lubrication and reassembly would be required for these magazines - even though that was not mentioned anywhere in the ad. They refused refund/exchange for the magazines and went on to tell me about how great of a deal I got since nobody else has the magazines available, and if I managed to find a clean working PSL mag it would run $40+. I did a quick search and found multiple other vendors have magazines in stock and available for only a little more than Centerfire, they even properly detailed the condition of the magazines unlike Centerfire.

I spent hours getting the 4 semi-working magazines ripped apart, wire brushed, ultrasonic cleaned, lubed and re-assembled - but they were only rusty and greasy with a little drag on the follower. 4 of them I get to spend multiple hours cleaning up hoping they reassemble in working condition, and 4 of them are rusted and malformed so severely it would be impossible to make them functional (rust between the layers of steel is creating large bulges in the magazine body).

Basically they are selling a crap product and know it, so they are selling ""as is"" without letting the customer know that the product is very likely impossible to repair into working condition. They're crooks.

Yoaked

01/25/2011

Provided by Citysearch
Overall
Terrible customer service, avoid at all costs

I placed an order because of their somewhat low prices. I ordered ammo and accessories totaling over $200. Two weeks later, I called them because I hadn't received my order.
They said, ""your debit card never went through.""
I told them I was pretty upset that they didn't call, or even email me to tell me this. So, I placed the order again and verified the debit card.
Two weeks later, still nothing. I called them and found out that they placed the order twice on my account which had overdrawn my account, therefore the transaction was denied. I was outraged, the rude woman I was speaking with told me she had to talk to her manager and would call me back in five minutes. I never received a call back.
These people are liars, unprofessional, and extremely incompetent.

Ozraiel

09/28/2010

Provided by Citysearch
Overall
Bad service, stay away

I had a really bad experience with these guys, and the way they handled it is what made up my mind to never buy from there again.
I ordered some accessories from Centerfiresystems, and ammo from CTD at the same time. 2 days after my ammo arrived and my accessories order did not, I called them and they told me that they have shipped the order.
I waited couple of more days and called again, the customer service representative told me that they mistakenly sent my order to my billing address, not my shipping address (which I specifically indicated in my order), and that my order is on its way back to them.
I told him since the wrong address was completely their fault, they should at least send my shipment with next-day delivery.
He flatly refused, and I'm still waiting for my order.

shawnsent

07/28/2010

Overall
very unorganized

This company is full on liars and unorganized people. they sold me a defective rifle and after I sent it back they have no idea where it is when the UPS tracking number shows that it was delivered. so basically they robbed me of my $400. I will not be dealing with them and will tell every one in my gun forum

shawnsent

07/16/2010

Provided by Citysearch
Overall
Centerfire system is a TOTAL JOKE

Every single one of the workers there lies like a mother, first they sent me a defective and all beat up firearm and claims that it is new, and when I tried to return it, they said UPS will pick it up in 2 days, guess what? no one came to pick them up! I called them back and no one claims to ever talk to me and saids I have to talk to a return specialist and she is not here so call back later. They were all rude every single one of them and acted like I owe them money or something. they are total thieves! I still have this banged up defective rifle here and I think I am totally screwed

wildman55

12/02/2009

Provided by Citysearch
Overall
Dishonest

I placed an order with this company and after they lied (3 times) about shipping my order, i canceled the order and they still shipped it 24 hours later and charged me. PLEASE do not use this Company. They are dishonest and VERY unprofessional.

Details

Phone: (859) 873-2352

Address: 102 Fieldview Dr, Versailles, KY 40383

Website: http://www.centerfiresystems.com

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