I bought a rifle from these folks online. They had far and away the best price going. However, when I got the rifle, there were serious defects from when it was manufactured - the front sight was badly canted. I emailed Centerfire Systems pictures of the problem. They sent me a shipping label, and then they sent me a replacement gun. I don't know what their store is like, but I would not hesitate to buy from them online again. This kind of service is exceptional and uncommon in the firearm business.