Bought from them twice,, once tile and the other carpet,,in the past 3 yrs.Always delt with the owner, friendly guy, I stopped again to get price on tile, owner not their, tall bald headed guy was their,,,walked away from my wife and I, to sit behind his test, We both thought he was very rude and will never return,what a difference ,when the owner is not their!!!!!
A no pressure atmosphere to brouse about with courteous service. Great help with listening to my wants and selecting the product of my like,
I have bought carpeting and flooring for my home from Discount Carpet within one year the carpet needed to be re stretched and after many calls I had to go in to their showroom, they told me that the carpet was over a year old and I had to pay, They did not call me back they just assumed I would not pay. I did pay and they did send someone to do this, It cost $50.00 per room, Soon after this the carpet repair came loose and tore, I have called them at least 5 more times and the response is that we told the installers about it. That is it, So now I have a torn carpet and they do not care. I feel forced to write this review to save others from this experience, I work as a Designer and will certainly chose a better carpet company to spare my Clients from this type of unprofessional service.