First off, I must say this boutique has an amazing selection of Lilly. Great clothes, great store! I was disappointed however in a man ( apparently the owner) talking down to an employee. It was definitely inappropriate to do in front of customers and then he seemed very fake when he turned to us with a big smile, complete 2 second attitude change.
Several months ago, my friend brought several pairs of Ferragamo's to Coco's for resale. They didn't fit her and two were unworn and the other only worn once. When she went back after 90 days to pick them up, she found out they had sold one of the unworn ones and returned to her the one pair worn only once. The third pair were missing, but Gloria (the owner) had assured her that they would be found and she would check into it. While my friend was there, another woman was picking up her items and they couldn't find one of her items either! Anyways, after two weeks, the owner still hasn't found them and says she's not responsible for theft! My friend said there were cameras all over the place, but the owner acted like she didn't care and told her to go ahead and file a police report. Is it a coincidence that when she dropped them off, an employee remarked to her that she wore the same size shoe that she was bringing in? If you want to shop here, go ahead; however, if you want to sell your fine clothes, don't expect Coco's Consignment to take care of them while there. They really do not care what happens to what you consign!
The store has changed a lot since 2008. Unfriendly staffs and rude. They think they're giving out stuffs for FREE. I will not recommend.