24 Hartford Tpke, Vernon Rockville, CT 06066
TollFree: (800) 229-6550
Something has changed at Suburban. They used to be good, but my recent experience with them was the worst car buying experience ever. My family has bought 5 cars from them, but NEVER again. The service received was best summed up by one of the sales managers named Isaac. When I commented that the offer for my trade in was less than expected, he replied, "If you don't like the deal, don't buy the car. This is a popular car; we'll just sell it to someone else." Apparently we (customers) need their cars more than they need our business. Clearly they don't respect their customers, and loyalty to their dealership means nothing.
07/29/2011Provided by Citysearch -
Hello, On Saturday, July 23rd I had my '03 Subaru Impreza Outback Sport serviced. I had an oil change, tire rotation and balance done (Coupon). The Service Department was very pleasant and clean. My car was done within 30 minutes and the gentlemen who helped me was very pleasant and the whole process was a joy. I was previously going to Firestone in Manchester until recently but due to some mistakes on their part and cost overage, I've decided to go back to a Subaru Dealer for maintenance and repairs and I am glad I did. My car is running beautifully and I look forward to the next time I have to come in. Thank you
06/28/2011Provided by Citysearch -
My appointment was very quick and they were able to find the problem with my car and order the parts to correct it. I will be back when the parts come in and I have been telling all of my friends about my great experience at Suburban Subaru both in sales and in service!
05/31/2011Provided by Citysearch -
The service department at Suburban Subaru is amazing! Everyone is extremely friendly and helpful and always do an excellent job in a timely fashion. Rick and his crew really go above and beyond to make sure every visit is a pleasant one and I thoroughly enjoy bringing my car to be serviced there. Keep up the great work!