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        General Info
        With a focus on the community of small businesses and consumers, Staples in Vernon, CT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
        Extra Phones

        Fax: (860) 327-8967

        Services/Products
        Acer Monitors Apple Products Apple iPads Boxes Brother Printers Bubblewrap Canon Printers Chairs Chromebooks Cleaning Supplies Dell Desktops Dell Laptops Dell Monitors Design Services Desks Desktops Direct Mail Epson Printers Epson Projectors HP Desktops HP Laptops HP Printers Hand Sanitizer Ink and Toner Laptops Lenovo Laptops Markers Notebooks Paper Paper Towels Passport Photos Pencils Pens Print Services Printers Recycling Services Shipping Services Storage Tape Tech Services Toilet Paper
        Brands
        3M, Amazon, Apple, Avery, BIC, Brother, Canon, Clorox, Crayola, Dell, Epson, Expo, HP, Intuit, Logitech, Microsoft, Moleskine, Netgear, Paper Mate, Pentel, Perk, Pilot, Post It, Scotch, Seagate, Sharpie, Swingline, TruRed, Zagg
        Payment method
        amex, cash, check, discover, master card, visa
        Location
        Tri-City Plaza
        Other Link

        https://stores.staples.com/ct/vernon/35-talcottville-road

        Categories
        Office Equipment & Supplies, Autographic Registers & Supplies, Computer & Equipment Dealers, Computer Printers & Supplies, Copying & Duplicating Service, Office Furniture & Equipment, Printing Services
        Other Information

        Specialties: Printer Ink, Passport Photos, Office Supplies, Toner, Computers, Printers, Office Furniture, Back to School, TSA Precheck

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        Reviews

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        yellowbb

        09/18/2007

        Overall
        I will drive extra miles to go other store

        I don't want to suffer to buy a copy paper. So, I prefer to drive extra miles to go other store. I had been using Staples for my business supply. I think, the tech guys (computer and peripheral device dept.) are very helpful.

        However,

        - The store manager cares more about the layout of the store instead of solving a problem with a customer.

        - The cash register personals are not very well trained to maneuver the cash register. So when they encounter a problem, they just transfer it to their customer service.

        - The customer service personals blame each other for their mistakes and blame a customer if they can not correct it.

        - inaccurate sale price and need to update price data more often in order to avoid confusion/refund request.

        - No cash register is available (all 'closed', most of the time), which induces a long line at the customer service's cash register (only one open in the entire store).



        I don't expect everybody to be perfect but Staples at Vernon, CT do need to have professional customer service training to their personnel's. It seems like they (workers at Staple @ Vernon) don't like each other and they are always in bad mood. Please start with 'company ethics'. Not matter if you are a part-time worker or a store manager, as long as you are wearing the Staples uniform, you are representing Staples.

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        Details

        Phone: (860) 870-4032

        Address: 35 Talcottville Rd, Vernon, CT 06066

        Website: https://stores.staples.com/ct/vernon/35-talcottville-road

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