my package arrived at this facility on Thusday from WA, but they send it back to WA on friday morning without forward my package to San Diego. i have Prime membership, doesn't make sense i have to wait this long for my package and i still don;t know when it will be send back down to CA again.
My package shipped from Arizona on a Friday. It arrived at the Vernon facility the next day (Saturday). That means It took less than 24 hours to travel nearly 400 miles. The package didn't arrive until Friday of the following week, despite the fact that I live 30 minutes (or 20 miles) from the Vernon facility. I don't understand why my package traveled nearly 400 miles in less than 24 hours (from Arizona to California), but it took them 6 days to drive it 20 miles from Vernon to my house ... mind boggling! Promptness doesn't matter to them I guess. Very disappointing.
I'm expecting a package that I got from a swapping site,the last scanned is in Vernon California March 8,2016 and now it says information unavailable it supposed to be delivered on March 10 2016 I think some of the employee stole some packages on that ups.. That package is a 42 pcs vintage fine china set of dishes.i was very disappointed with ups.. I wish they will do the investigation I'm sure they have a camera on their facility.
They take 24 hrs or more to ship /30 minute drive.... Stupid hold game on the phone so gl calling.,........
I have a package that was supposed to be delivered on 3/13/2015. The shipment originated from Park City, UT and arrived in Salt Lake, UT on 3/9/2015 and was not moved or scanned again until 3/13/2015 then arrived at the Vernon, CA UPS location on 3/14/2015 at 9am and as of today 3/20/2015 it is still there!! Never scanned out of Vernon, CA. Called UPS numerous times and of course they have no CLUE what happened or the where-a-bouts of my package, they opened and closed my investigation without notifying me so had to re-open investigation today. I refuse to lose my package, if scanned at multiple locations and was in transit it cannot have been lost more like stolen with all our ski gear and equipment from our ski trip. DO NOT SHIP WITH UPS!!!
Ditto on the service for Vernon, CA. My package arrived at the facility at 7:00 pm 3/5/2015 and by 6:00 am the next day (3/6/2015) it was helf=d at the facility thereby causing a delay in the delivery. Phone calls to the facility go unanswered. A call to the UPS customer service puts me in a 28 minute wait and still holding. WTF!!! Shippers beware. If you want to avoid a PO'ed customer choose Fedex or USPS, DON'T USE UPS!!!