I joined this credit union many many years ago when it was tiny in a trailer and Tammy Lucero was the manager. Back then you were only allowed to join if you were a state/federal employee and since I was a local school teacher, I qualified. I very much liked the way it was honest and personal. So unlike Zions or First Security Bank, as I had found both to be crooked organizations. But recently MACU isn't what it use to be. It's still very friendly and much better than any bank I know but has become impersonal and professional. I don't feel like they care about me anymore. And some of the requirements to make changes to how I want things done is frustrating and difficult. I use to be able to call the local branch and get what I felt was personalized help, but now I'm passing off to the regional office and have to wait forever on hold. Maybe it's time to find something better to meet my needs? I said that to the regional office during my last call and they said, "Well that's an option." It told me they don't care, so why should I?
Serving the Vernal Area.
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I came in today 8/15/16 to notify you guys that I think my account is being g hacked into I was told to make an appointment with a loan officer. Came home went to dinner and now I can't log on to my online account it says incorrect sign In or password. I will be there in the morning to get it figured out! With out having an appointment . Thank you...... Shaunna prion.