Vic's Plumbing Supply CoAdd to Favorites
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
Parking: Lot, Private
Price Range : Average
Services: Water Softener Repair
01/17/2012Provided by Citysearch -
I purchased a Hansgrohe high-end faucet less than a year ago from Vic's, along with a garbage disposal. Since the faucet was still under warranty, I naturally expected they would replace it and/or repair it. I was wrong. I was told I had to call the sales representative in my area.
After speaking with the sales rep, he said it sounded like the cartridge located in the handle of the faucet had malfunctioned and he would mail me out another. I asked if they would be paying for the repair, he said no; that I couldn't get any major company to pay for the repair. Oh really???
I contacted a much cheaper place, Lowe's and Home Depot, and they said they would have no problem replacing it, especially since it was still under warranty and through no fault of my own.
I think I'll take my business elsewhere.
02/07/2011Provided by Citysearch -
Drove to Home Depot, Lowes and then Vic's Plumbing today !!! I should have gone to Vic's first !!! I found what
I needed for a fraction of the cost of other store. Vic's
really knows Plumbing and saved me again !!!!
Thanks again Guy's !!!!
Keep up the great job !!!!