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General Info
Incorporated since 1976, GW Surfaces, is a premier fabrication and installation company utilizing natural stone slabs, quartz surfacing, and all brands of solid surfaces in its product offering. The company addresses all phases of construction from commercial, to major production builders, to custom residences in the southern and central California marketplace. GW Surfaces has also developed a line of commercial restroom toilet partitions and countertops that can be custom manufactured from any specified solid surface. This line is sold throughout the United States under the ShowerShapes name. Company Mission Statement: To supply a level of customer service and quality that is unsurpassed in the industry. Anyone can fabricate and install a countertop. It takes a special company to satisfy the needs of its customers.
BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (805) 967-5896

Phone: (805) 967-3448

TollFree: (800) 316-4989

Services/Products
  • Countertops
Brands
Corian, Dupont, Hi Macs, avonite, caesarstone, corian, dupont, granite, lg, marble, silestone, travertine, wilsonart, zodiaq
Payment method
master card, visa
Accreditation

License #472567

Categories
Tile-Contractors & Dealers, Stone Products, Marble & Terrazzo Cleaning & Service, Kitchen Planning & Remodeling Service, General Contractors, Cabinets, Counter Tops, Altering & Remodeling Contractors, Cabinet Makers, Kitchen Cabinets & Equipment-Household, Bathroom Remodeling, Furniture Stores, Home Improvements, Granite, Home Builders, Partitions, Solid Surface Materials, Building Contractors, Home Repair & Maintenance
Other Information

Price Range : Average

Specialties: Powder Rooms, Rest Rooms, Lavatories, Kitchens

Reviews

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rob.hooks.52

12/16/2012

Overall
I often wonder about these rev...

I often wonder about these reviews when there are ones that are glowing and others that are horrible. My experience bordered on horrible. I was actually surprised. They were chosen by Costco which always provides excellent service. GW did not, late, slow, sloppy and just so so work. I can't give all of the details because they will know who wrote this. I called to complain and got no response. If you have a choice, choose someone else.

vivian.beaty

06/19/2012

Overall
Communication with their compa...

Communication with their company has been terrible. They are slow to non-existent to return phone calls. When I asked them to make a competitive offer with other local quotes, their return quote was still almost 25% higher than all the others. Look elsewhere.

Bob Milton

02/28/2012

Provided by Citysearch - 
Overall
GW Surfaces horrible granite job

I went through Costco gfor my kitchen granite. They sent out GW Surfaces. The job was incomplete as they left a 1"" gap between the granite and my countertops.
I spoke with Rich and nothing was done about it. It cost me a lot of money to repair what they had done. They also left my home a mess with granite dusty everywhere. They never gave us any information on getting prepred for thjeir lousy service and terrible job.
I would stay away from them and don't make the mistake that I did and pay them before they finished the job.
I would have given them 0 stars, but it was not an option.

bearval

08/12/2010

Provided by Citysearch - 
Overall
G W is FANTASTIC!

From start to finish this has been a wonderful experience!

We had Zodiac put in our new kitchen and it is fantastic. The employee's at GW Surfaces are so professional and very pleasant to deal with! Always on time and very good at what they do!

gaminid

10/07/2008

Provided by Citysearch - 
Overall
Great workmanship

We used GW Surfaces via Costco to replace our kitchen counter tops with granite. They did a great job and we are totally satisfied with their work. They came on time as promised to take the measurements and demolish the old tops. Once they realized we have a 4 year old kid they decided to demolish and install the new top on the same day instead leaving us without a kitchen for 10 days. We really appreciated their gesture. As the previous reviewer mentioned the techs were very friendly, accommodating and answered all the questions we had. I will not hesitate at all to use GW surfaces to do the rest our work in future. BTW we got a very good price break (more than 50%) by going thru Costco. We initially got quotations from three companies and Costco gave us the lowest and GWS did a beautiful job.

BeachLivin7

03/24/2008

Provided by Citysearch - 
Overall
Amazing Service!

When it came to remodeling our kitchen, we just couldn't find a contractor we could trust. We interviewed three companies and it wasn't unitl we found GW Surfaces that I finally felt comfortable.

They came in and measured my cabinets and answered all my questions, and you can bet I had a TON of questions. It took about 10 days for them to custom make my granite countertops. When they came back to install them it was like watching a ballet. The installer was easy to talk to, made sure I was clear on what to expect before he started, and then went about his business quickly.

By 3:30 pm I had a whoe new kitchen! It's absolutely gorgeous.

The only problem I had with GW Surfaces is that because my kitchen looked so good it made my bathrooms look rather shabby so I had to have them back to replace those with Corian. Now my whole house looks like a brand new home. My neighbors are completely envious.

I LOVE IT!