2432 Palma Dr, Ventura, CA 93003
Phone: (805) 967-5896
Phone: (805) 967-3448
TollFree: (800) 316-4989
Price Range : Average
Specialties: Powder Rooms, Rest Rooms, Lavatories, Kitchens
I often wonder about these reviews when there are ones that are glowing and others that are horrible. My experience bordered on horrible. I was actually surprised. They were chosen by Costco which always provides excellent service. GW did not, late, slow, sloppy and just so so work. I can't give all of the details because they will know who wrote this. I called to complain and got no response. If you have a choice, choose someone else.
Communication with their company has been terrible. They are slow to non-existent to return phone calls. When I asked them to make a competitive offer with other local quotes, their return quote was still almost 25% higher than all the others. Look elsewhere.
02/28/2012Provided by Citysearch -
I went through Costco gfor my kitchen granite. They sent out GW Surfaces. The job was incomplete as they left a 1"" gap between the granite and my countertops.
I spoke with Rich and nothing was done about it. It cost me a lot of money to repair what they had done. They also left my home a mess with granite dusty everywhere. They never gave us any information on getting prepred for thjeir lousy service and terrible job.
I would stay away from them and don't make the mistake that I did and pay them before they finished the job.
I would have given them 0 stars, but it was not an option.
10/07/2008Provided by Citysearch -
We used GW Surfaces via Costco to replace our kitchen counter tops with granite. They did a great job and we are totally satisfied with their work. They came on time as promised to take the measurements and demolish the old tops. Once they realized we have a 4 year old kid they decided to demolish and install the new top on the same day instead leaving us without a kitchen for 10 days. We really appreciated their gesture. As the previous reviewer mentioned the techs were very friendly, accommodating and answered all the questions we had. I will not hesitate at all to use GW surfaces to do the rest our work in future. BTW we got a very good price break (more than 50%) by going thru Costco. We initially got quotations from three companies and Costco gave us the lowest and GWS did a beautiful job.
03/24/2008Provided by Citysearch -
When it came to remodeling our kitchen, we just couldn't find a contractor we could trust. We interviewed three companies and it wasn't unitl we found GW Surfaces that I finally felt comfortable.
They came in and measured my cabinets and answered all my questions, and you can bet I had a TON of questions. It took about 10 days for them to custom make my granite countertops. When they came back to install them it was like watching a ballet. The installer was easy to talk to, made sure I was clear on what to expect before he started, and then went about his business quickly.
By 3:30 pm I had a whoe new kitchen! It's absolutely gorgeous.
The only problem I had with GW Surfaces is that because my kitchen looked so good it made my bathrooms look rather shabby so I had to have them back to replace those with Corian. Now my whole house looks like a brand new home. My neighbors are completely envious.
I LOVE IT!