Century Credit & Collections
6633 Telephone Rd Ste 130, Ventura, CA 93003
(805) 658-1032Add Hours
I am surprised to see these negative and very childish comments from these consumers. I worked for this agency for several years and everyone there was extremely nice. We always listened to debtors complaints and the only ones that ever had a hard time were the ones that would get irate because they wouldn't hear what they wanted to hear. I wished I still lived in California so I could be working with them. These reviews are beyond ridiculous and not fair to CCC or their employees. I know they've been in business for more than 30 years and the fact that there are only a few complaints should tell the public everything they need to know about the unhappy comments made by people that were sent to collections for not paying their bills in the first place.
I had a small account with Blue Shield of California and CMH that was forgotten about when my family moved up north. As soon as the clinic called me directly and asked for a payment, I sent a check in full. That was in March. Now near December some woman from Century Credit Collections called me and said I have a balance owed?
That is contrary to what the clinic told me, and what honest company would wait an additional 9 months before reaching out, only to try and collect more money? When I didn't immediately agree to pay money, the representative became angry and eventually hung up on me. (It should also be noted that this agency reported a delinquency to my credit before ever contacting me. I saw it on Credit Karma last week. Then it was taken off with no action of my own this week when I checked again. Now I'm called and threatened for it to be reported again?) Having worked in collections before I can say without question that is how you guarantee someone will never ever pay you.
11/03/2011Provided by Citysearch -
I tried to set up payment arrangements with this company, they didn't want the amount that I could afford to pay. I called them back and made a one time lump sum payment over the phone. They wanted to know when I could pay the remainder off and I told them I wasn't sure and offered them another payment amount that they did not accept. I told them that I would just call back when I could make another lump payment. Low and behold they automatically charged my debit card without my verbal or written permission which according to the FTC, they are NOT allowed to do. I contacted my bank and notified them that Century Credit was never authorized to take the payment and I have also filed a complaint with the FTC. I attempted to pay my debt off and they did not want what I could afford. They are so rude and chastising it's ridiculous. I also agree, there should be negative stars!
06/21/2011Provided by Citysearch -
When trying to resolve a discrepancy with this company over a bill that I had already paid and asking that they simply send me an itemized statement, they refused. Offered to drive over and pick up a copy of whatever they had and they refused. Only interested in providing verbal info over the phone and rudely at that. They are not so interested in resolving issues: only negatively impacting your credit score. Bad example for the industry. Too bad there is no selection for negative stars!
02/11/2009Provided by Citysearch -
Per RCW 19.16; 15 USC 1692:
The first time a collection agency contacts you, it must give its name and address, and the name of the original creditor (the business or person you owe money to). It must also tell you in writing the amount of the debt and any fees which have been added, such as interest or collection fees. You must also be informed of your right to dispute the information.
If you have an attorney, the law prohibits a collection agency from contacting anyone other than your attorney. If you do not have an attorney, the agency can contact other people only to find out where you live or work. The collector cannot tell these people that you owe money. In most cases, the collection agency can contact another person only once. These same rules apply to contact with your employer.
-A collection agency cannot call or write to you more than three times a week. Only one of those calls can be at work. You cannot be called between 9 pm and 8 am.
-A collection agency cannot harass, intimidate, threaten, or embarrass you.
-A collection agency cannot threaten violence, criminal prosecution, or use offensive language.
-If you send a written statement requesting a collection agency to stop, it cannot continue to call or write to you to demand payment.
If you suspect that the Century agency has contacted you, and any of the above requirements have not been met, you are encouraged to contact your state's Attorney General's office for further information and/or assistance.