Never the same staff member to assist my mom. Nurses are ok, poor communication between medical team. I relied on a social worker to ensure that the nurses would be updated.
While professional help is critical in hospice service, it is also important to acknowledge the assistance provided by ancillary staff, such as the CNAs. Community Care & Hospice is so fortunate to have Lucy as part of their team. Lucy came routinely to assist me in caring for my dear friend, Joan. A huge "thank you" to Community Care & Hospice for sending Lucy, and a huge "thank you" to Lucy for her outstanding level of compassion, concern and caring, both for Joan and for myself. She is an angel amongst angels.As a health care professional, for the past 40 years, I have had a great deal of experience, both personally and professionally with numerous health care agencies, including hospice agencies. Without a doubt, Community Care and Hospice exceeds every expectation of a hospice agency. For the past several weeks, I have had nearly daily contact with Usha and/or Laura, and communication was always very timely and helpful. In every instance, I was provided with the guidance and direction, so critical to me and my patient/dear friend, Joan. I am so very grateful to Usha and her staff for the exemplary care, compassion and support provided. There are no adequate words to convey my appreciation.