1009 Abbot Kinney Blvd, Venice, CA 90291
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02/02/2012Provided by Citysearch -
I hadn't been to Axe in a few years due to their rude bad-mood service and expensive food. However, I revisited Axe last week and was pleasantly surprised. The server was extremely sweet and the food was superb. I got the homemade sausage bowl with yogurt, lentils, and brown rice ($18) and my friend got the vegetable bowl with a bowl of soup. Their ginger tea is so good. We both got a tea, and total was $50. Not cheap, but worth the healthy good tasty food and finally nice respectable service!
04/23/2010Provided by Citysearch -
ok, i was here when this place first opened in 1999. there used to be a great server, she was attentive, friendly, and knowledgeable about the menu. the overall vibe was really chill partly because of her. i was a regular because of her and the pancake! man, how things change. i just moved back to venice from costa rica. man, what a disappointment. where to start..the service-horrible! the food-not what i remembered. i long for the old days even more now. anyone know where that girl with the black hair went to.....
03/06/2010Provided by Citysearch -
You would think a little joint on Abbott Kinney would get off its high horse, but apparently this neighborhood has gentrified beyond even the locals (of which I count myself one). I called to make a reservation for 4 for a Saturday night and had to give a credit card #-- and if you don't cancel three hours ahead of time, they charge you $20/person. Joe's doesn't do this - need I say more? Please don't mistake me, I do not want to sound like a snob, but I do eat out frequently at nice restaurants and the last time I gave my credit card # to make a dinner reservation was at the Viceroy on Valentine's day (totally understandable due to the high volume of the night). That gave me an uneasy feeling about this place so I double-checked the menu (thankfully T minus 3 hours 15 minutes to lift-off).
Black-eyed pea soup, collard greens and skillet cornbread - $20. Huh??? To a Georgia peach (born and raised) this is brazen highway robbery, although it may seem exotic to SoCal folk. This is traditionally considered hearty fare for people on a budget (that's a nice way of saying po' folks food, y'all), and the best, the VERY best I've ever had it (that I actually paid for it, which exempts my grandmother's cooking) cost me $5.99 at the Collard Green Cafe in Atlanta, voted best collard greens in the city 10 years in a row. If you want the best black eyed peas, collard greens and cornbread of your life, do NOT pay for it on Abbott Kinney. I canceled my reservation.
Axe (pronounced ""a-shay"" with affectation), take note: I don't care how expensive your real estate is, you ain't foolin' me, for $20 there is no way you will ever impress me with your black eyed peas and greens. Good luck, or good riddance.
11/22/2009Provided by Citysearch -
This was the WORST dining experience of my entire life and I have eaten at many restaurants.
To begin, we tried to add a fourth person to our reservation and the hostess went into a snit and was so rude to us. Apparently they had us set up for three people at a two-person table. There was no one in the restaurant when we got there, but according to the hostess there was no other options. After explaining that our third and fourth patrons were 8months pregnant and 6'6"" respectively, the hostess finally ""accommodated"" us and sat us at a four top.
The service that followed was appalling. The busboys swarmed around the table asking every few seconds if they could take our plates though we were clearly still working on them. This happened repeatedly.
After dinner, we were paying the bill and still nibbling on our dessert, when the waiter came over and had the audacity to ask us to leave so they could seat another party. It is important noting that not only were we not there unreasonably long, but we had just spent a LOT of $.
As we were leaving, I asked the hostess if we needed to get valeted. The woman didn't even deign to look up but muttered that it was complimentary. When I got outside, the valet was $5, but that last bit just topped off the whole evening.
As local Santa Monica/Venice people, I am shocked by the lack of service and manners. I have dined at Michelin star recipient restaurants in France that had more manners than this place.
02/15/2009Provided by Citysearch -
I went to Axe this morning to have the nine grain pancake and a good cup of coffee. I walked into the establishment only to be greeted by little orphan Annie's evil twin sister. This particular server was in a very foul mood upon entering this restaurant. I asked her for a cup of coffee and asked if I could have it served with the creme instead of the milk, she said "" I have worked here a long time and we only have milk or almond milk"". That sort of set the tone to how she would end up treating me for the rest of my meal. I had a half order of the nine grain pancake and an order of the apple smoked bacon. The bacon was cold and given to me in three extremely small slices and tasted like it was left over from the day before. The pancake was superb but the way I was treated far out weighed the taste of the pancake. Not one server would look me in the eye and not once did anyone come over to my table to a. ask how everything was b. ask if I wanted more coffee or anything else for that matter. The couple sitting next to me said they felt the same as me about the horrible service and they both expressed sorrow that I was being treated such abhorrent disdain from the staff. I was looking around and definitely noticed that I was not the only one being ignored. I would have to say as a local who lives right around the corner from the place, I will never ever go back. I will also tell everyone I know what a disaster it is in terms of energy surrounding the staff.
02/02/2009Provided by Citysearch -
We recently went early on a Saturday night. I ordered the Trout which used to be my favorite....the fish was flavorless and was overpowered by the beets inside ( too sweet) , My husbands Duck was good and the veggies were yummy and then on to dessert...we ordered the special ( Butterscotch custard ) it came cold which surprised me being that it is the middle of winter and I found it to be far too sweet even with the sour cream on top..a huge disappointment considering I normally love their desserts.
01/31/2009Provided by Citysearch -
Wish I could have had this experience on camera. I was unhappy with my meal - hey, it happens...but from the point I brought up the issue with my steak to the time we demanded the check and left, I was shocked at the attitude of certain staff members. Is Joanna the blonde who doubles as hostess? I did not need her to explain to me what a Ribeye is... I worked at a steakhouse for 3 years - I know! Anyway, the Ribeye was a crummy piece of meat (was probably penalized for ordering well done) and there was so much fat and gristle that I could not eat it (I don't think anyone would have given their dog what I sent back). I know Ribeye's are fatty but I'd asked about theirs before ordering & it came highly recommended. What was so horrifying was how the situation was handled and this woman's attitude. The server tried to make amends - as he should have because something else went down involving him muttering ""she's a _ _ _ _ _ _ _ _ _ _ _"" first word beginning with F and second with C (2of the worst words you can hear). He was called out on it and said he was talking about the manager woman.... whether it was me or her that he called those horrible things, it was super unprofessional and I think Axe should be very embarassed. Even if it was the best meal I've ever had - I do not dine out and pay money to be in an environment where that kind of language is within earshot! I don't know which is even worse : him saying it about me, a customer - or her, the owner and boss - in range of customer's hearing! Also was never offered water or drink refills - so when I almost choked on a piece of meat I panicked and seriously thought I might have to grab the Perrier bottle from the table next to me, lol. Anyway, the steak was taken off the bill (server rightfully pushed for that) and I did receive a complimentary salad to go, which I suppose was a decent gesture of his. This place left a seriously bad taste in my mouth though -and not just from the food. NEVER going back!