Unethical. Dishonest. Unresponsive. Plays Games. Bad Contracts. I have hired Garrett Sign for two signs over the last few years. One sign I paid in full and the other sign I put on a contract. I was young and new to this type of thing and they took advantage of me. The contracts they write are horrible for the client. An event happened that was out of my control which caused the signs to no longer be needed. For the sign I paid in full for, instead of just taking the sign down and giving it to me, they destroyed it for some reason. For the sign that I had on contract with them, they were willing to work with me to get a new sign and roll the old contract into a new one, however they are being completely unethical by trying to double charge me for maintenance and interest costs. The first contract is horribly written and the second one they are trying to force me into is even worse. Their typical response time has ranged from a few days to a couple of weeks. As per their own instructions, I put in writing to stop payments on the current contract until new terms are negotiated; however, they have continued to charge me every month despite telling me they wouldn’t. They have consistently not followed through on what they said they would do. Supposedly they are a small family run business, I have been having problems with them for about 8 months now and at the time of writing of this review I have never heard from the owner (who apparently is the only person who can make decisions) despite requesting to hear from him. I had previously left negative reviews about them, but they then contacted me to try to work out a deal; as per their request, in good faith I removed most of the negative reviews, but then they failed again to hold up their end of the bargain. I’m not sure how they can continue to run a business like they do.
Great service, amazing prices and high quality signs. Best sign shop in the area by far. They do signs, banners and much more.
We needed a sign quickly for our ribbon cutting, not only did they do an amazing job they got it done in record time. All of their staff is friendly and Joe answered all of our questions. We are impressed and will refer them to all our friends! Cheri M.
SIgn of The Times has the best prices around. They don't charge a set-up fee, have great customer service, can create your sign, banner or lettering on the spot and have it done the same day. Great all around service and very high quality graphics and printing capabilities. I highly recommend them.