What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
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From Business: Nissan of Gresham is a new Nissan dealer serving the greater Portland area. Here at Nissan of Gresham, we strive to provide our customers with a hassle-free envir…
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From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
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From Business: A; & B Radiator & Auto Repair has been serving all of Vancouver and it's surrounding areas since 1972. Also known as Speedometer & Cruise Control Shop we speciali…
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Audio Source installed a new Autopage car alarm and remote start into my Dodge truck. I love the system and it has worked flawlessly for me. They pr…
7739 NE Fourth Plain BlvdVancouver, WA 98662
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
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From Business: Over 60 Years of Honest and Dependable Experience.Vancouver Transmission is family owned and operated in same location since 1977. Free road testing. We service, …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I was freaked out because my transmission stopped working and would not go into gear. Having no idea how Transmissions work I still knew that this was bad. However it turned out to be just a sensor. He could have charged me $1,500 and I would not have known the difference I'm glad he is honest! And quick! I was in and out of there in 45 minutes
Horrible service!! bought a 2010 ford fusion from this lot. transmission went out in 1.5 years. talked to the dealership and they were unwilling to help, ended up having to pay out of pocket $5,500 for a new trans. you would turn anyone asking about this dealer away from going there. 2015.2nd run in. dealership was taking ford trade in's so i tried to trade in the fusion, sales guy (young kid) lied through his teeth, promised everything told us it was a done deal, after waiting 3 hours, the kid never returned. a sales manager asked us if we were being helped. told him that we were waiting to find out about the trade in, he promptly told us it wasn't going to work out. whole day wasted! fast forward to Tuesday the 12th 2018. parked in the car lot, was walking over to the truck side, when the same kid that we got messed over by in the previous transaction stopped us and asked if he could help us? i said "you can't man" he said why not, and i quickly reminded him about the last time. he looks at me and says "what are you doing here." i said "i am going to look at a truck". he looked at me and said "why are you parking here then?" i said "well i can move if you would like" he says "yeah why don't you do that!" so we got in our car and drove across the street to the truck yard. very very unprofessional and extremely rude! i should have just left at that point! but i ran in to Nick, told him what had happened, he told me that he would have a talk with the manager, so we talked to him. looked at a truck that i was interested in, went thru the test drive, ran thru credit app but i told them that i wouldn't have the down payment until the following Friday, they ran my credit after we left and after we made the arrangement to finalize everything Friday. followed up with Nick Thursday to confirm we were still on. he told me yes we are. so i followed up by looking on there website after talking to Nick. the truck i have been working with them on was sold Thursday. i have wasted a lot of time and even took a loan for the down payment for this truck based on what the sales and financing guys told us, now left high and dry with a loan that i am paying on! very shady and unprofessional.
The staff was very polite and engaging, and Bill is a great guy. I will definitely be recommending them to my friends.
Great service and GREAT cars, so many options to choose from! The guys really do move mountains in order to put you into the perfect car and make it a memorable experience. Buying a car these days can be scary, but not at Hot Wheels. Love love LOVE this dealership, if 100 stars were an option, I'd do it!
It took them 4 attempts to replace my fuel pump. They charged me for 2 different fuel pumps along the way. They did not honor the warranty on their parts and labor and instead blamed the problems on an old employee who had recently quit. Extremely unprofessional behavior for a shop that messed up a repair 3 times. They also didn't listen when I told them I use 5w30 synthetic oil and put in regular 10w30. In my opinion this shows a lack of concern for customers. I had been bringing my cars in for the last 5 years. The last few trips have been flat out disappointing. The owner Jeremy did not listen to my issues and continued to blame an ex employee.
This car lot is awesome!I went there to find a car that I saw on the Internet, Honda Suv, it was really nice and it looked like exactly what I wanted for my family. I didn't know if I was going to be able to buy it because I have bad student loan credit and I only had $500 down but I went in. The sales guy was really really nice. I ended up driving three different cars but bought the one that I came for :-)After about the car I had to go back the next day and ask them how to use the DVD player. The owners name is tabby and she was really cool and sweet. She seemed like she would go above and beyond for everyone.When I went here I had my guard up expecting the typical used car sales experience. I thought it would be different. And actually it was really easy and really fun. We laughed the whole time and I didn't feel like I was being pushed into anything and I understood everything clearly.I like em. Check it out.
Great car dealership! Good people who know what they are talking about, they worked things out with me and where very kind and understanding I couldn’t of been more satisfied
Great experience and professional staff selling quality used cars
I came in to look at a few cars, was greeted by a nice sales guy who wasn't pushy at all. Very helpful, let me test drive all the vehicles I was interested in in my price range. When I found my new car, 05 Subaru Outback, they were able to get me approved by a bank pretty quick. I am pleasantly surprised, and had an overall good car buying experience.
The work and customer service is excellent always. I have used them for many years. We have 2 older cars...1996 and 2003. They have always been honest and tell us when repairs can wait. Kudos to Jesse and Raymond!! They will keep our cars on the road for many more years.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.