Three and a half months and seven visits later my oven was still not working and deamed un-repairable by multiple Sears service technicians! It took Steve one visit, 2 hours and $187 and it’s back in business!!! Thank you Steve, you’re my hero today. I bought this oven at Sears four years ago for $3700.
17617 NE 152nd AveBrush Prairie, WA 98606
From Business: At Brush Prairie Appliances & Refrigeration, we offer veteran and senior discounts. We can service and repair all of your major appliances, including refrigerator…
8800 NE Vancouver Mall DrVancouver, WA 98662
Wherever you bought it, we'll repair it.Schedule Your Repair
Service technician showed up on time both times they had to come out. Was very easy to online chat and change our appointment too! Service tech was …
Ordered a washer timer from sears parts, shows up a week later, no packing in the box, timer bounced around tearing up the inside of the box and des…
14018 NW 3rd CtVancouver, WA 98685
From Business: Founded in 1947, Appliance & Refrigeration Hospital is a family-owned and operated business that offers a range of repair and maintenance services for home applia…
We bought a speed Queen washer from Appliance Clinic. Shortly after had problems with wiring (some connections were loose, possibly from shipping?). The tech was timely, knowledgeable, and even fixed my spare washer for no charge! It was a quick fix for him but saved me lots of time! Definitely want to thank these guys!
Service technician showed up on time both times they had to come out. Was very easy to online chat and change our appointment too! Service tech was very helpful too! Will definitely recommend and use again. ***Sears, please send a link for a google review too, we can't stand Yelp! And refuse to leave reviews there :-)
Sears sent an experienced repair man to fix our dishwasher within 5 days of calling. He had brought the right parts along, after a Sears representative sent a part that was completely wrong. He brought parts that were made of metal which should prevent the upper rack wheels from breaking off again. Having a Sears warranty has saved us a lot!!!
I had to wait a week to get a repairman to visit my refrigerator. He had to order parts from factory. A week later they arrive. He came back and installed the parts. He told me not to plug it in until Friday (giving it time to de-ice something). On Friday night I plugged it in. About 2 hours later I received the same error message I started with. I called for service and was hung up on twice.I called back on Saturday for a repair appointment and was told it will be another week before a technician can get here to look at problem again.
I was really happy to see the same technician come out as he had once already fixed a issue with my dishwasher..but it wasn't the dishwasher fault. A small piece of plastic got caught up in a drain outlet. That was fixed in a matter of 10 minutes. Jeff just came out to repair the slider for the top rack. Jeff already had the part as this was a problem with this model overall. This was repaired very quickly. The bonus of the new slider track rail has a better mechanism to raise or lower the upper rack. Jeff even ordered a new improved drain trap to be sent to me. I have always received excellent service from Jeff. He knows his appliances and how to repair them quickly. I appreciate that. Thank you Jeff!
The repair was done but I am not happy with This Kenmore product . You can't tell me it is acceptable to have all your food in the fridg to freeze . I have learned it don't pay to complain to you about this because you just don't care that I have to though my food away because it all freezes in the fridg . My fruit and vegtables and eggs and everything
Sears did a great job! Got an appointment in two weeks which is pretty typical. Technician is wonderful. He's worked on this refrigerator before so we sent the part ahead to our house so it would be there when he arrived to fix the refrigerator.
Came and fixed the problem, he even had the part on his truck! He was here about 45 min. Problem fixed!
Fast and curtious. Super guy who knew what he was doing. Very personable. I got the call as to when he would arrive and was there on time