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Extra Phones

Phone: (360) 253-5427

Phone: (360) 260-0823

Payment method
master card, visa
Orchards Area
Other Email

Commercial & Savings Banks, Banks


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Customer Service

This bank in my opinion is a joke. Was called on a friday night stating a deposit I made was going to have a hold placed on it since my account was new, the manager I talked too said they would call on the following Monday to verify the funds transfer and the hold would be release, this is now the the following Wed. the bank the fund was drawn on processed the check that Monday, the hold remained in place, it is now 4:40 pm I have called and was told they would call to find out about releasing the funds.

This bank wants it customers to trust it with our money but the bank holds the money and will not release as they said they would.

I was told that I would have a person from there Corprate office call to discuss this problem at this time I still have not heard from anyone. The customer service from this bank is the worst I have ever experienced in my life.

I would not recomend this bank to anyone.

If you have direct deposit of your payroll check they promise they will even put a hold on it for the first 30 day the account is open.

Now this is the kind of treatment we get from our banks, I guess maybe the USA should have just let them all fail.

Lovell Travis

Dissatisfied customer

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