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Dick Hannah Subaru

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(360) 342-9643

7407 NE Vancouver Plaza DrVancouver, WA 98662

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New Car Dealers, Used Car Dealers

(172 Reviews)
CLOSED NOW
Today: 9:00 am - 7:00 pm
Tomorrow: 9:00 am - 7:00 pm
71
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.

Please contact the business for updated hours/services due to the COVID-19 advisory.

Believe in Nice

General Info
Dick Hannah Subaru provides a superior car buying and service experience. A Free Lifetime Limited Powertrain Warranty is included on all new Subaru vehicles. Your #1 choice for Subaru cars for sale in the Portland, OR & Vancouver, WA area. Dick Hannah Subaru is local's choice for Subaru Dealer in Vancouver, WA. New cars and Used cars will be found at all of our locations. Founded in 1949 by Dick's father, Dick Hannah Dealerships has grown to become one of the most well respected and trusted automobile companies in the Portland Metro area. Dick Hannah Dealerships employs nearly 1,000 people and generously supports charitable, educational and environmental initiatives in our day-to-day operation.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: (360) 314-0504

Services/Products
  • Subaru Parts
  • Subaru Car Sales
  • Oil Change
  • Subaru Service
  • Subaru
Brands
Subaru
Payment method
financing available, all major credit cards
Neighborhood
Ogden
Languages
Arabic, English, Spanish, Vietnamese
Categories
New Car Dealers, Used Car Dealers
Other Information

Parking: Lot

Reviews

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jenmom89

06/14/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

I love the people at Dick Hannah Subaru. My sales guy Huyen Hoang was great he and everyone else there made us feel welcome and got me the truck of my dreams. Thanks to all of you for a job well done and making my feel like part of your family.

debh317592926

06/14/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

Great time buying my new car at Dick Hannah Subaru! Long Nguyen is a truly GREAT salesman, and an even greater guy!

Long Nguyen was incredible and went totally above and beyond what I thought was possible in dealing with a car salesman! He had a great sense of humor and worked extremely hard from the beginning. From the first time we met him, he was on full of enthusiasm, with huge smile! All the way from locating the vehicle to the end of the transaction and signing of paperwork. He worked extremely hard to get me the best deal for what I could afford, and was very informative with how the loan process works. He also gave me wonderful insight into things I can do in the near future to increase my credit worthiness, and goals to work towards in the future. I would totally recommend him 150% to any of my friends and family that might have the need to purchase a car in the future! Great guy...and, I LOVE MY CAR!!

Deb Hopkins

Theresas358

06/09/2012

Provided by Citysearch - 
Overall
I wasn't expecting to buy a car the

I wasn't expecting to buy a car the day I did, but I'm glad I did. I love my new Subaru Forester. I was very pleased to meet Jeremiah over at Dick Hannah, he was very helpful and not too pushy. Overall seemed very genuine, friendly and helpful. Thanks again for getting me in my new ride!

EE871

06/09/2012

Provided by Citysearch - 
Overall
An overall good car buying experience.

An overall good car buying experience.

ChrisB878

06/03/2012

Provided by Citysearch - 
Overall
Best car buying experience I've ever

Best car buying experience I've ever had. I drove from SW Portland passing by other Subaru dealerships along the way because Huyen and the Dick Hannah Subaru team have such a good reputation for customer service. They delivered on all my expectations. They were focused on the customer and our buying experience rather than high pressure sales. They knew that with a quality product and a team you don't need tricks and pressure to close a sale. I will continue to buy my cars from Dick Hannah and if you're looking for a car Huyen is your man.

RachelW538

05/21/2012

Provided by Citysearch - 
Overall
Jeremiah was very helpful on finding us

Jeremiah was very helpful on finding us a vehicle. We were able to trade in our old vehicle for a 2011 subaru outback. Jeremiah was determined to find us a car...he walked with us the entire length of vancouver auto mall dick hannah dealers to make sure we were getting the car we wanted. thank you jeremiah for being kind. thank you dick hannah subaru!

miked1469379686

05/02/2012

Provided by Citysearch - 
Overall
Huyen Hoang was very helpful and

Huyen Hoang was very helpful and friendly getting my first new car at Hannah Subaru in Vancouver, WA. He listened to what I wanted, showed me what other options I had available, and within a couple days I was in the driver seat, thanks!

oregonbound3

04/18/2012

Provided by Citysearch - 
Overall
I recently purchased a new Subaru

I recently purchased a new Subaru Impreza at Dick Hannah. I was quoted a price that I was happy with over the internet from Chris. I went to the dealership and placed the order through Ammar. Within two weeks my order was in. The whole process was swift and efficient which I greatly appreciated. Chris and Ammar were very pleasant to work with. Thanks for making the car buying experience a good one!

Kissyfer

04/17/2012

Provided by Citysearch - 
Overall
The team at Dick Hannah Subaru was

The team at Dick Hannah Subaru was awesome! They let me drive the type of rigs that I wanted, then worked for 2 hours after closing to get me the best deal at the right price. I would highly recommend them to anyone looking for a good used rig. They sold mine to me 2,000 below blue book!

RashellO92

04/10/2012

Provided by Citysearch - 
Overall
From the very beginning to the very end

From the very beginning to the very end I got exceptional service from everyone at Dick Hannah Subaru in Vancouver. Their team works side by side with each other and I never had to repeat or relay any of my questions or concerns to anyone. Every step of the way I was treated like I was the only customer that existed on the planet. I explained what I wanted and they took care of getting it, never pressured us and no scarcity tactics. On top of that they gave us, hands down, the best deal in the tri-county area. I'm looking forward to a long relationship and glad to be one of the newest members of the Dick Hannah Family, Thanks!

scottc69475878

04/04/2012

Provided by Citysearch - 
Overall
WOW! My wife and I, recently,

WOW! My wife and I, recently, completed the 2nd new car purchase in as many months from Dick Hannah Subaru. Ron Mentek, our sales person, was fun to work with. He treated us very well and was full of knowledge about the product. Kind of like Cliff (sp) of ""CHEERS"" fame. lol! His manager, Kenny Ngueyn, listened to us and was able to help us reach our payment goals with the lender.

Everything was explained to us clearly and up front without us ever having to ask for anything. There were not surprises at any stage along the way. Between the two of them working hard for us I can't imaging buying a car anywhere else ever as long as they are working there.

Thank you Ron and Kenny!!!

jessyb111

03/20/2012

Provided by Citysearch - 
Overall
I dealt with Ammar Njoum and had a

I dealt with Ammar Njoum and had a great experience. No hassles, no going back and forth, and no pushy sales. I would recommend anyone that I know to go to Dick Hannah and see Ammar.

ZoeL316

03/12/2012

Provided by Citysearch - 
Overall
I highly recommend this dealership.

I highly recommend this dealership. This was the first time I am trying to buy a new car. I did all my internet research first and went in for a test drive. Ali was the first sales person to show me the selections and he is very helpful and nice even if I didn't purchase the car that day. Later I finally made my mind that I want a forester, I went in again, this time it was Sam Gibbs that helped me. I did a test drive on forester again just to make sure that is the car i want. I did the negotiation in person, it was a pleasant process, and we talked down to the price i want. and he let you know everything about my forester that I need to know and very helpful to answer my questions quick and nice every time.
He treated you like a well value customer when you purchase the car and after.
Unlike some other dealership, the salesperson didn't know who you are after months you got the car.

JoanF935

02/29/2012

Provided by Citysearch - 
Overall
I genuinely had a pleasant experience

I genuinely had a pleasant experience purchasing my new Outback at Dick Hannah Subaru. I walked in there with all of my research complete, a quote from their internet sales dept in hand, and the car with the VIN I was quoted was right there, waiting for me to examine. Ammar Njoum helped me through the whole process from the moment I walked in the door to driving my new car off the lot. No funny business, no high pressure sales or attempts to upgrade anything... super happy with the process.

patd465

02/28/2012

Provided by Citysearch - 
Overall
After being told a vehicle advertised

After being told a vehicle advertised on the internet, would be available at 2pm. I rented a car, drove 250 milles.. Only to find when I got there the vehicle was in the shop, needing body and engine work, and not available until Friday.. The salesman who told me the car would be available to sell at 2pm was not there..
I was not allowed to see it at all.
When I complained about the wasted expense and the time it took to drive to the dealership.... It was simply called a ""miscommunication""...
Yes a whole day off work, a 10 hour drive and a cost of over 250.00 for car rental and gas..Was just a miscommunication..
I call it a out and out lie.

MeganF875

02/27/2012

Provided by Citysearch - 
Overall
Bought a new Subaru from Huyen Hoang at

Bought a new Subaru from Huyen Hoang at Dick Hannah and overall the service was exceptional. The staff at Dick Hannah worked hard with me to get the car I wanted for a reasonable price. I would recommend Dick Hannah to anyone in search of a Subaru.

donnak601

02/16/2012

Provided by Citysearch - 
Overall
Dari and Dick Hannah Subaru rock! Easy

Dari and Dick Hannah Subaru rock! Easy process buying our new Subaru and we love it!

dennisa

02/15/2012

Provided by Citysearch - 
Overall
Our visit to Dick Hannah Subaru was a

Our visit to Dick Hannah Subaru was a complete different experience. Arriving at the lot Sam greeted us genuinely. He asked many great questions and together we talked about what exactly we were looking for, what was on our list of considerations, and what our lifestyle needs were in regards to a vehicle we have a small business and need to travel to shows and needed a 5 seat car. Sam was straight forward and kind making the whole experience lot easier than anticipated. He's an easy going guy who took the whole process at our speed. Sam has a genuine nature, sense of humor, knowledge and willingness to find answers to the questions I had, makes us highly recommend Dick Hannah Subaru for your car needs. Also we wanted to say Curtis was wonderful working with us too his attitude was wonderful and we loved the ""Great News"" attitude he had. We came in looking for a used car and left with a fantastic new car that we will adore for many years to come. We are now proud Subaru owners! Many thanks!

MaryL428

02/14/2012

Provided by Citysearch - 
Overall
To begin, I bought my 2010 Subaru

To begin, I bought my 2010 Subaru Outback in May 2010. I chose Subaru because I know that the car is well made, has an excellent safety reputation, and the company is known for excellent customer service.

Although I am happy with the vehicle, I have not had a good experience with the people at Dick Hannah Subaru. In fact, I almost didnâ??t purchase my vehicle because the sales agent was so rude and blatantly disrespectful to me. Had it not been for the sales manager literally running from his office up to my car as I was pulling out of the parking lot, I would have never purchased my Subaru.

I have made several attempts to have my vehicle serviced at Dick Hannah Subaru. Every time I have brought my vehicle in or attempted to make a service appointment by phone, I have been given the run around by the staff. To date, my vehicle has 30,000 miles on it and has never been serviced because of this.

I work from home and am a mother of two small children. My gross income is $1,200 per month. My husband is unemployed and cannot work. It is tremendously important and vital to my work that my car is in good shape and running smoothly. Right now, the tires are almost bare and need to be replaced.

My husband and I have have contacted Dick Hannah Subaru on numerous occasions- in person and via telephone- to replace our tires and have the vehicle serviced. Each time we try to do this, we are told that because the vehicle hasnâ??t been serviced, we no longer qualify for the Tires for Life program. Today I called the service department and was informed that there is no record of my attempts at servicing my vehicle, and that there are no records of the times we have come in to have our tires checked. The person I was speaking to was unwilling to put me on the phone with the service department manager, and said there was nothing he could do.

I am beyond displeased with Dick Hannah Subaru, and feel that I have no choice but to inform your corporate office of my experience so far. As a woman and small business owner, I am particularly sensitive to how I am treated by other businesses. The customer service, or in my case, the lack of customer service is appalling. I expected much more from a company that markets itself towards young families in our area.

DO NOT PURCHASE A VEHICLE FROM THIS DEALER. READ ALL THE TERRIBLE REVIEWS ON YELP. FIND ANOTHER DEALER TO GO TO. THESE PEOPLE ARE HORRENDOUSLY AWFUL!!!!

PamL96

02/07/2012

Provided by Citysearch - 
Overall
I've been going to Dick Hannah for

I've been going to Dick Hannah for years with our Subarus and have been very pleased with the service. This latest visit to have new brakes put on was a pleasant experience. The shop was ready for me when I drove in, I was promptly greeted and took a tech out for a drive to demonstrate what was going on. I received my first phone call within the hour from service explaining what was needed and the cost. Later I received an email detailing the work and my invoice which I really appreciated because it's a document I could save on my computer for future reference. Now instead of wondering when I had my last work done or when the brakes were replaced and digging through files I can easily look up all the information on my computer. My car was cleaned and vacuumed when I picked it up. All in all another great experience with Hannah Service.