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Dick Hannah Honda

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(360) 342-9660

3321 NE Auto Mall DrVancouver, WA 98662

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New Car Dealers, Auto Oil & Lube, Auto Repair & Service

(307 Reviews)
CLOSED NOW
Today: 7:00 am - 8:00 pm
Tomorrow: 7:00 am - 8:00 pm
71
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.

Please contact the business for updated hours/services due to the COVID-19 advisory.

Believe in Nice

General Info
At Dick Hannah Honda, we are home of the Best Deal Guarantee which includes a Free Lifetime Limited Powertrain Warranty on all new and certified pre-owned Honda vehicles. Your #1 choice for Honda cars for sale in the Portland, OR & Vancouver, WA area. Dick Hannah Honda are people's choice for Honda Dealer in Vancouver, WA. their New cars and Used cars will be found at all of our locations. Founded in 1949 by Dick's father, Dick Hannah Dealerships has grown to become one of the most well respected and trusted automobile companies in the Portland Metro area. Dick Hannah Dealerships employs nearly 1,000 people and generously supports charitable, educational and environmental initiatives in our day-to-day operation.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: (360) 944-3399

Services/Products

New & Used Honda cars, trucks, SUVs, and minivans.

Brands
Honda
Payment method
financing available, check, debit, all major credit cards
Neighborhood
Ogden
Languages
Spanish
Categories
New Car Dealers, Auto Oil & Lube, Auto Repair & Service, Used Car Dealers

Reviews

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trudyfe

07/06/2013

Overall

This was a great experience for me. Just so grateful I've found a good dealership for my Honda CR-V. They treated my car well and didn't try to overcharge me. Also treated me well. I've found what I wanted and needed for my car. I'd highly recommend them to anyone who needs a good dealership. You will get good treatment

steven888

09/11/2012

Overall
Great service and friendly sta...

Great service and friendly staff. Kidane was my salesperson. Made the buying experience easy and enjoyable.

claimed iconBusiness Response09/12/2012

Thanks for sharing your experience working with Kidane and the rest of our team. We all love to hear that we were able to make your time hear enjoyable, that is what we strive for. We all wish you many miles of smiles in your new vehicle.

This listing has been claimed by a business representative.
m.shafer0820

08/22/2012

Overall
Amazing Service

I highly recommend going and seeing Peter Vogl at D. Hannah Honda if you're in the market for a new car. He took the time to help me find the right car for what I needed and followed up to insure I was still satisfied. His business etiquette was superb and above most every car salesman I've ever encountered.

missjaimelee21

08/18/2012

Overall
Just wanted to thank Kidane & ...

Just wanted to thank Kidane & the rest of the D. Hannah team for helping me get one of my dream cars yesterday! From the first call I made to see the car to the finishing of all the purchase paperwork I could not be happier! Kidane was beyond friendly, helpful, and professional. Each & every question I had was answered and the whole team went above & beyond for me, I feel like I got the royal treatment. I will definitely be recommending Kidane & D. Hannah Honda to everyone I know. I received an unbeatable deal & exceptional customer service, it's something everyone should experience when buying a car. Thank you again Kidane & the rest of the D. Hannah crew :)

ak-1947

05/29/2012

Overall
NEGATIVE REVIEW for D!ck Hanna...

NEGATIVE REVIEW for D!ck Hannah HONDA. SUMMARY: My D!ck Hannah HONDA Experience -- In less than 5 years this dealership has gone from one that offers the absolutely best deals to one that lied over the phone in attempt to bait and switch.

johno220

05/29/2012

Provided by Citysearch - 
Overall
My wife and I have bought several cars

My wife and I have bought several cars from Hannah Honda in Vancouver, WA. Just yesterday we purchased a brand new 2012 Honda CRV EX-L. Our salesman was Dave Sandford and he is great and very easy to work with. We traded in a 2004 Honda Accord Coupe EX-L V6 and feel we were given a very generous trade-in. I did some research on the Kelly Blue Book website so I knew what it was worth. This was the most pleasant car purchasing experience I have ever had and Dave Sandford made it a breeze. He is a down to earth guy and you never feel pressured or walk away thinking you got a bad deal. I highly recommend Dave Sandford and would buy another car from him in a heartbeat. Hannah Honda is the best.

Stonelandtree

05/29/2012

Provided by Citysearch - 
Overall
The old 'Bait & Switch' scam. We found

The old 'Bait & Switch' scam.

We found 2 cars on Dick Hannah's website we wanted to go look at in person. So we stopped in today and asked about them. The salesman, Sam, Told me right away that the Toyota I was inquiring about had sold yesterday, but that he'd have to look and see if he still had the Ford.

He went in to check and when he came back out he had changed his story. Suddenly he needed stock numbers, wasn't sure what cars we were talking about, maybe the cars were at the Longview lot, would we like to look at some other cars, etc.

We left. All told we were there less than 5 minutes.

I had a similar experience at Dick Hannah 20 years ago or so. They haven't changed one bit. Don't believe all these positive reviews.

AK675

05/28/2012

Provided by Citysearch - 
Overall
NEGATIVE REVIEW for Dick Hannah HONDA.

NEGATIVE REVIEW for Dick Hannah HONDA. SUMMARY: My Dick Hannah HONDA Experience -- In less than 5 years this dealership has gone from one that offers the absolutely best deals to one that lied over the phone in attempt to bait and switch.

Here is my story, which I hope will help you deal with Dick Hannah Honda. Five years ago, we bought a new 2007 Accord VP (auto) for $16.3K at Dick Hannah Honda. That was the absolutely best deal at the time. This year, when we were looking for a new car, Dick Hannah Honda was the first dealership we contacted. Unfortunately our salesman, Saeed Anwar, left the dealership, and the people there now were different and did not accept my offer ($19K) for a new basic 2012 Accord (auto). Then, out of the blue, I got a phone call from â??Daveâ?? at Dick Hannah Honda. â??Daveâ?? asked me whether or not I liked my previous car (which we like), and told me that he has a new 2012 Accord (auto) for the price I am ready to pay ($19K). OK, I said, Iâ??ll be back in town the end of the April, and I will come. At the end of the month, he called me again asking whether I will come or not; I said yes. Finally, on April 28th, I called him back and came in an hour or so after my call. Well, the car that I came for did not exist. I would expect such a twist from any other dealership (no offense), besides Dick Hannah Honda. Moreover, I was so sure that â??Daveâ?? was honest, I brought my wife â??to buy a new Honda Accordâ?? with me. Then I met â??Daveâ??s Managerâ?? (this guy has never gave me his card). â??Davidâ??s Managerâ?? said that he can not do anything to meet my expectations. Well, I knew that at that time Honda Motors ran a $1.3K manufacturer-to-dealer cash back â?? so at least he had the room to fix the problem. I believe that â??Daveâ?? lied to me from the beginning to bring me to the dealership. I do not know how he got my phone number and how such an idea came to his mind, but that was what he did, and that was what his â??managerâ?? considered normal. The next day, I asked Dick Hannah Honda to provide me with the names and positions of these two individuals; they never responded, which I translate as a further approval of these actions. Well, we decided to NEVER AGAIN buy from Dick Hannah Honda, which hires and protects people like that. We also decided not to buy our next car from Honda Motors, who stands behind these guys. So, we did both. Weâ??ve just bought a new 2012 Legacy (auto CVT, pziv) from Dick Hannah Subaru for $18.75K â?? thanks to Ammar, his boss, and Costcoâ??s Auto Program. That was the best deal we could find, and we are happy with this purchase, which took 1 day from our fist visit of the dealership.

Weâ??ll likely be shopping for a new car in 2-5 years. We will bring our money and will be looking for the best deal for the car we want. Will Dick Hannah or Honda Motors earn this money? I do not know. What I know â?? Dick Hannah Honda will not. Now it is up to Honda Motors and Dick Hannah to decide whether or not this story reflects their standards of service and is a signature of Hondaâ??s dealership of 21st Century.

I hope my review will help to those of you who are still deciding where to go, what to buy, and how much to pay. Maybe it will help Dick Hannah finally find time to respond with explanations and with the names of these two employees of its Honda dealership.

PS when posting my Review I found â??Daveâ??s Managerâ?? â?? that was Mr. Noah Rodeman..

kjinpdx

05/19/2012

Overall
The Best Price policy at DickH...

The Best Price policy at DickHannah Honda made it phenomenally easy to buy my new car! Lewis Williams, my salesperson, answered all my questions about the car and the buying process with a smile. Everyone at DickHannah Honda was friendly, courteous and helpful. I still can't believe I bought a new car, they made it so easy! There was no pressure to buy, just useful information given in response to my questions. The dealership went out of their way to find the car I wanted in the color I preferred at another dealership and trade for it. Also, they were extremely fair in valuing my the car I was trading in on my new Honda. I have been bragging about DickHannah Honda, Lewis Williams, and everyone else on the team to friends from coast to coast! I am excited to begin this relationship that will last for years thanks to DickHannah Honda's customer loyalty program which includes, among other wonderful stuff, free tires for the life of the car! Thank you, Lewis & everyone else at DickHannah Honda! You made what could have been a stressful experience completely stress free! You deserve the highest ratings across the board. Sincerely, a satisfied customer still happily in shock over the Best New Car E-ver!

KristinJ901

05/18/2012

Provided by Citysearch - 
Overall
The Best Price policy at Dick Hannah

The Best Price policy at Dick Hannah Honda made it phenomenally easy to buy my new car! Lewis Williams, my salesperson, answered all my questions about the car and the buying process with a smile. Everyone at Dick Hannah Honda was friendly, courteous and helpful. I still can't believe I bought a new car, they made it so easy! There was no pressure to buy, just useful information given in response to my questions. The dealership went out of their way to find the car I wanted in the color I preferred at another dealership and trade for it. Also, they were extremely fair in valuing my the car I was trading in on my new Honda. I have been bragging about Dick Hannah Honda, Lewis Williams, and everyone else on the team to friends from coast to coast! I am excited to begin this relationship that will last for years thanks to Dick Hannah Honda's customer loyalty program which includes, among other wonderful stuff, free tires for the life of the car! Thank you, Lewis & everyone else at Dick Hannah Honda! You made what could have been a stressful experience completely stress free! You deserve the highest ratings across the board. Sincerely, a satisfied customer still happily in shock over the Best New Car E-ver!

VH519

04/13/2012

Provided by Citysearch - 
Overall
Upfront disclaimer: I personally *hate*

Upfront disclaimer: I personally *hate* buying vehicles purely because of the sales games dealerships love to play. I realize this is standard practice in the US, but I detest it. When looking to buy a vehicle, I let dealerships know I do not play price games, period, and that they need to be up front with me on their best possible price. I expect a straight answer, and the second it becomes apparent they are doing otherwise, I walk out and don't come back. I have no tolerance for it. Several dealerships in our local area have already learned that lesson. In 2000 when looking for a new Honda Odyssey, we had to go all the way to Seattle to find a no-nonsense dealer. (don't think DH Honda was there then)

So, we came to Dick Hannah Honda at first simply because they had the most stock of the model we were interested in looking at, even though they were a slightly longer drive from where we live in the western suburbs of Portland.

On arriving to test drive a couple of models, we had a great experience working with Mary. She explained their sales model right away: salaried salespeople & ""no-haggle"" absolute lowest pricing from the outset. She knew the models and made it clear by her actions that she really was interested in helping us figure out what made the most sense. For example, she didn't shy away from having us browse their pre-owned vehicles. She also explained their ""Loyalty Rewards Program"", which turned out to be a real incentive for us to consider buying a new or used vehicle there.

Two days later when my wife and I returned to let her have a test drive, we worked with Scott (Mary was away) and found him to be equally well qualified. By that point, we had already looked at several vehicles for sale by private party, had seen how well they retained their value in general, and realized that buying a new or used vehicle from Dick Hanna with their ""Loyalty Rewards Program"" might be worthwhile.

After the test drive and some additional consideration of opportunity cost, we decided to pull the trigger and buy a new Honda Fit. Throughout the process, Scott was outstanding in being helpful and informative but not pushy. Their finance department was able to electronically transact the loan with our credit union without our needing to shuttle papers & checks back and forth.

All in all, we had an outstanding experience at Dick Hannah Honda, and we'd recommend it to anyone and everyone in the Portland area.

lauraa22

04/01/2012

Provided by Citysearch - 
Overall
***Cory fortner__I never want to buy a

***Cory fortner__I never want to buy a car from any one else. This guy jumped through some pritty big hoop to make sure every thing happend smoothly for me and i got the car of my dreams because of this guy i definitely recommed this dealership and to take your business to this man!!!!!:)

digersthe1

03/17/2012

Overall
My salesman Nathan A. was grea...

My salesman Nathan A. was great! He met us with a friendly smile and personallity. Since we were looking for a used car we didn't have a set style in mind, only an idea. Nathan was very understanding that some of the options he brought us did not fit in style for a young adult. So he walked us around the lot to see what we showed interest in and found the perfect car. Even thought we spent most of our evening at the dealership it didn't really seem like it was that long. Nathan was very engaging and personable so the time just flew by.

claimed iconBusiness Response03/22/2012

We appreciate you taking the time to share your experience with us and with working with Nathan! We hope you are enjoying your new vehicle and please do not hesitate to let Nathan or anyone else know if you need anything. Thanks again!

This listing has been claimed by a business representative.
KariW409

03/09/2012

Provided by Citysearch - 
Overall
My service was great at Dick Hannah. I

My service was great at Dick Hannah. I worked with Nathan A. He had all the information that I needed and was super friendly. I would definitely come back and as well as recommend my friends and family to Dick Hannah.

ErikaR477

02/29/2012

Provided by Citysearch - 
Overall
I recently purchased a new CR-V at Dick

I recently purchased a new CR-V at Dick Hannah and I couldn't be happier with the service provided by my sales guy, Scott H. and the finance guy, Milton. No pressure and great service. They were the best!

ginamaybrown

02/03/2012

Overall
Lewis Williams was fantastic a...

Lewis Williams was fantastic and deserves more than five stars as does Hannah Honda here in Vancouver. I love the no hassle, no pressure professionals here, they are amazing.



Several years ago I purchased a car from Hannah so when the need arose for another vehicle, Hannah was my first and last stop. I started by checking out their great selection of vehicles available on their website. I put in an inquiry for a few I liked and Lewis promptly called me right back with all the information. He was very informative and friendly and I was actually excited to go see the cars on the lot thank to Lewis. After arriving on the lot and meeting Lewis Williams I knew that I had made the right choice in returning to Hannah for my new car.



Lewis was great, showed us a number of vehicles, never got frustrated or lost his smile and charm even when we kept changing our mind on what cars we liked.



Buying a new car had never been easier. It was so quick and painless that before I knew it, my husband and I were driving off the lot in not one but two great new cars. The prices could not be beat and we both love our new PT Cruisers!



THANK YOU so very much Lewis. I will always shop Hannah for any and all car purchases.



Lewis Williams

Honda Sales & Leasing Consultant

Toll Free: 877-503-2738

Local: 360-944-3396

Cell: 503-936-2799

claimed iconBusiness Response02/07/2012

We are so glad you enjoyed your experience with us! Lewis will and the rest of us at Hannah Honda appreciate you sharing your buying experience. Enjoy your PT Cruisers and we wish you many miles of smiles!

This listing has been claimed by a business representative.
cityfam

01/12/2012

Overall
BEST PLACE TO BUY

I must say Judi was wonderful to work with. She did not push me. I finally was able to make a review. I have been to 3 Places in the last week. This is the best one to use. Sorry judi it took me so many calls. You are the best. Thank you

claimed iconBusiness Response02/07/2012

Thanks for all of your effort to share your experience with Judy! She greatly appreciates you taking the time to do so. Thank you very much for choosing us to assist you with your vehicle needs!

This listing has been claimed by a business representative.
MarkC420

12/27/2011

Provided by Citysearch - 
Overall
Took my car in regarding a recall. The

Took my car in regarding a recall. The service department was wonderful. Very quickly they fixed the problem and answered the questions that I had. I usually do not enjoy taking my vehicles to any dealership to be worked on, however, I had a wonderful experience with Dick Hannah Honda and will use them again in the future.

GrammaWard

12/10/2011

Provided by Citysearch - 
Overall
Over-all Good Sales Experience

Thanks to Holly for being so patient and helpful when assisting my friend with buying the perfect car. I would give her 5 stars - her manager not so many. He was more intent on making a sale rather than finding the right car. Holly wanted to make sure that my friend had a car that would work for her and her budget. Can't thank her enough. My husband and I will be back to Dick Hannah when we need a new car and we will ask for Holly!

jrenter

12/08/2011

Provided by Citysearch - 
Overall
Great experience at Dick Hannah

I had a great experience at Dick Hannah. Noah was very informative, kind and very helpful. I am so happy with my new car and would definitely recommend anyone to go to Dick Hannah. And ask for Noah, because he rocks!!