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General Info
At Columbia River Insurance we have been servicing Washington and Oregon since 1991. Our company is composed of professionals who offer high quality insurance coverage at the best rate. We pride ourselves on our high level of customer service to the individual and business marketplace. Our Professionals: have extensive experience and knowledge in the products they offer as well as the expertise on how to use those products to provide maximum benefit and protection to the clients we serve. It is our commitment and desire to establish trust and a long lasting relationship with our clients. This commitment has served us well throughout the years. We take pride in knowing that our clients keep returning to us for advice. So let us do the shopping, to help get you the best coverage, at the lowest price we can find. At Columbia River Insurance, we have access to many top tier companies, and many lines of insurance. We can handle it all and our professional, licensed agents are ready and willing to assist you with all of your insurance needs.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Brands
Brands of Insurance: * The Hartford * Safeco * Pemco Insurance * Progressive * Fidelity * GMAC * Geovera * CBIC Insurance
Payment method
mastercard, check, visa
Location
Off 4th Palin Blvd next door to Golden Skate
Neighborhood
Meadow Homes
Category
Insurance

Reviews

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zoolife

03/16/2012

Provided by Citysearch - 
Overall
STAY AWAY!! By far, the worst agency I

STAY AWAY!! By far, the worst agency I have ever dealt with. Gave Michele my debit card number for the amount of $266.67. We agreed on the 13th of every month for it to come out automatically. The next day, I was informed of a problem and looked at my account only to find Michele had taken out $1,489. I was way overdrawn! Called right away, she was appologetic. She said she just hit the wrong button and they would fix it right away. Four days later, I have been treated exceptionally rude by both Michele and the owner, Brian, and have yet to get the $1200+ that they overcharged me. They don't want to hear whether I have gas money to get to work, food to feed my family, or how my credit could be hurt when my automatic payments bounce! When I called to find out about when I would get the money they have stolen back, was told by Brian they are doing the best they can and his time is valuable. HUH? Got an email today stating I should have it by the 22nd!! Fortunately, we were able to cover the deficit while waiting the 10 days for our refund. DO NOT deal with this company unless you like dealing with an agency that treats you rudely, does not take responsibility for their mistakes, and are clearly incompetent. I would give them zero stars if I could!