Need educate custmer survice to employee.Took wrong order then blame on the customer.Bad service
Businesses in Related Category to Coffee & Espresso Restaurants
Didn't find what you were looking for?
Please help others by helping us do better.
We had never had a problem with here before but today was full of a rude assistant manager and a staff that just did not care. My husband wanted a drip coffe on ice and was told no because it changes the taste, wouldn't that be the customers choice? You go to Dutch or Starbucks they don't say no it changes the taste. They said he could have a americano (witch cost more) so he did not happy about it since he is counting calories asked for the manager's name and was refused the request by the assistant manager, he would of asked if she was not rude
We went in on Thursday to have lunch, having been there several times before we knew the food and service was good, what a surprise we had this time, the food was NOT GOOD we werethere at 1145 and ordered soup, wasn't ready what the server was so nice not her fault. The place WAS NOT BUSY and for the 3 of us each meal was served at separate times, we had 2 burgers which came out 10 minutes apart and I ordered soup and a sandwitch NO soup at 1145? My friend even asked the waitress who is the cook the hambuger was not up to par and my grilled cheese was very skimpy, I was so disappointed as it was our favorite placeto meet for lunch. One of the friends comes from Arura I hope we don't have to change spots
This place is by far my most favorite coffee spot in Vancouver. The gals and guy are always nice, if not, at the very least professional. The place is always clean, comfortable, and spacious even at its busiest times. I hope the owners of this particular shop take care of their employees, because they are the #1 reason I keep coming back.
Horrible and processed food! Nothing could be fresh and taste that bad. Owner was rude and would not honor the representations of her employees. If I could give less than 1 star, I would. While the decorations on the walls are nostalgic, that doesn't make up for bad food and the owner. I try to support local businesses, but this was just awful. Won't waste my money there ever again. Yikes!
Awesome coffee and sandwich. Best part is they have so many alternative milk being that I am lactose. So happy to have this coffee shop in my neighborhood. :)
still great after all these years, one of the few old diners left where you can sit and watch them cook your food!
always a great place for breakfast, service and food outstanding!
despite the amazing coffee that I buy everyday before work, this location has the sweetest girls and the best vibe! Best customer service ive seen in a long time :-)
The Best home cooked mealsGiant servingsReasonable pricesCan not say enough.Just great food, excellent friendly service.