Horrible service!! bought a 2010 ford fusion from this lot. transmission went out in 1.5 years. talked to the dealership and they were unwilling to help, ended up having to pay out of pocket $5,500 for a new trans. you would turn anyone asking about this dealer away from going there. 2015.2nd run in. dealership was taking ford trade in's so i tried to trade in the fusion, sales guy (young kid) lied through his teeth, promised everything told us it was a done deal, after waiting 3 hours, the kid never returned. a sales manager asked us if we were being helped. told him that we were waiting to find out about the trade in, he promptly told us it wasn't going to work out. whole day wasted! fast forward to Tuesday the 12th 2018. parked in the car lot, was walking over to the truck side, when the same kid that we got messed over by in the previous transaction stopped us and asked if he could help us? i said "you can't man" he said why not, and i quickly reminded him about the last time. he looks at me and says "what are you doing here." i said "i am going to look at a truck". he looked at me and said "why are you parking here then?" i said "well i can move if you would like" he says "yeah why don't you do that!" so we got in our car and drove across the street to the truck yard. very very unprofessional and extremely rude! i should have just left at that point! but i ran in to Nick, told him what had happened, he told me that he would have a talk with the manager, so we talked to him. looked at a truck that i was interested in, went thru the test drive, ran thru credit app but i told them that i wouldn't have the down payment until the following Friday, they ran my credit after we left and after we made the arrangement to finalize everything Friday. followed up with Nick Thursday to confirm we were still on. he told me yes we are. so i followed up by looking on there website after talking to Nick. the truck i have been working with them on was sold Thursday. i have wasted a lot of time and even took a loan for the down payment for this truck based on what the sales and financing guys told us, now left high and dry with a loan that i am paying on! very shady and unprofessional.
19400 E Mcloughlin BlvdVancouver, WA 98661
27490 SE 95th AveVancouver, WA 98664
Great service and GREAT cars, so many options to choose from! The guys really do move mountains in order to put you into the perfect car and make it a memorable experience. Buying a car these days can be scary, but not at Hot Wheels. Love love LOVE this dealership, if 100 stars were an option, I'd do it!
This car lot is awesome!I went there to find a car that I saw on the Internet, Honda Suv, it was really nice and it looked like exactly what I wanted for my family. I didn't know if I was going to be able to buy it because I have bad student loan credit and I only had $500 down but I went in. The sales guy was really really nice. I ended up driving three different cars but bought the one that I came for :-)After about the car I had to go back the next day and ask them how to use the DVD player. The owners name is tabby and she was really cool and sweet. She seemed like she would go above and beyond for everyone.When I went here I had my guard up expecting the typical used car sales experience. I thought it would be different. And actually it was really easy and really fun. We laughed the whole time and I didn't feel like I was being pushed into anything and I understood everything clearly.I like em. Check it out.
Great car dealership! Good people who know what they are talking about, they worked things out with me and where very kind and understanding I couldn’t of been more satisfied
Great experience and professional staff selling quality used cars
I came in to look at a few cars, was greeted by a nice sales guy who wasn't pushy at all. Very helpful, let me test drive all the vehicles I was interested in in my price range. When I found my new car, 05 Subaru Outback, they were able to get me approved by a bank pretty quick. I am pleasantly surprised, and had an overall good car buying experience.
Great place nice building good people and good cars . Great financing options too. I would recommend them . Not sure about the low rating , was not my experience
Mind blowingly unprofessional. Matt the business owner whines and complains on local Facebook pages. He throws his admin under the bus after potential customers bring short comings made from his personal Facebook to his attention.
seriously, good and bad thoughts about this company but dammit you are buying used cars, not new, they try to be as open as they can and allow you test it check it run it, if you dont do your homework, no one to blame but yourself, and who the hell ever buys a used saab? lol
After driving around all day dealing with one sleazy dealership after another, I came across Aria Auto Sales, and I'm glad I did. It was the most easy going, friendly car buying experience I have had. The cars were mostly low miles, all had car faxes, and I bought mine well below blue book. I definitely will be recommending this place to all my friends and family. Thanks Payman, Paul, and Joe. You guys rock!