They were quick and very responsive to my needs. The selection was good and she helped me find a car perfect for my needs. Locations are convenient and contrary to many rental companies they don't make you go to the airport to rent! I rented on a very cold and windy day which I think made them go too fast in choosing so I needed a little more help than I got, needed to go in and ask for more. My biggest concern was how hard they pushed buying the separate insurance. I ended up having the car 3 times longer than I thought and the insurance was outrageously expensive. They need to tell people that their own car insurance is adequate. That is my only real concern about them. It really bothered me and quite frankly I can't afford it. That really bugged me.
Progressive scheduled my car due to accident, not only did they try to upsell me into a more expensive car eluding that Progressive only pays for cheap cars. The salesperson Mandy put a hold on my debit card for $200 more than required. When I phoned back immediately she said she would fix it then 3 days later still not fixed I got ahold of the Manager after talking to Mandy twice and finally got the entire hold reversed. The car was dirty when I picked it up no one gave me the time of day to show me how to operate it in anyway. When I returned it a week later I had washed it inside/out and thought I emptied it - left my garage opener called immediately no one called back, my husband stopped by next business day they were open said they showed him a box of openers he could dig through - ours was not there and the car was checked out. Horrible experience, horrible customer service and follow up. I wont go to this lot again!!!
Best Customer Service, always quick and friendly. I use this location all the time. Enterprise is a great company, I won't rent anywhere else. Platinum member for a reason!
I called up to the shop to see if they could cut my type of hair. With me being from Georgia I am very picky about my haircuts. She answered the phone and was so rude to my wife and I because she thought we were salesman. She didn't even give me a chance to speak. I suggest you go to another business more professional and this will be going to better business bureau all I wanted was a haircut