Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
14254 Oxnard St # BVan Nuys, CA 91401
The people here are extremely knowledgeable and friendly. They fixed my wonky horn by replacing the fuse and made sure to explain the cause of the p…
24424 Main StCarson, CA 90745
From Business: We do it right and fast, the first time!
1620 Eastborne AveLos Angeles, CA 90024
From Business: Los Angeles Mobile Glass Repair offers extremely competitive pricing with FREE mobile service. Our professional Auto Glass Repair and Windshield Replacement exper…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
There is no mechanic quite so wonderful as Stanley Norwoods, especially if you are a woman. I dislike having to put that out there, but the fact is, women most dfefinitely do get charged higher prices and are subjected to blatant fraud by many mechanics. I once put a dab of pink nail polish on an engine part that needed replacing, knowing the mechanic would show it to me. He didn't disappoint, except he showed me a part that looked nothing like the one I'd dabbed the polish onto, so of course I didn't need to look for the dab of polish. I told the mechanic I'd have to talk to my husband (I'm single), got my car back and got the hell out of there. Every mechanic I went to after that, did the same damned thing, until I told the last one that I'd marked the part, quoted him a price that a male friend had called and asked for ahead of time, and told him to fix the damned car or I'd report him to the state agency that issues his license. Got 'er done, pronto. This will NEVER happen with Stanley, Ladies. Stanley is a gentleman who looks out for and takes care of women with respect and consideration. Ladies, you will never be overcharged or lied to or ripped off by Stanley. In his old shop, the walls of the waiting room were lined with his numerous training certificates. There's nothing he doesn't know about your car; but if he is swamped with work and thinks another mechanic could do it just as well, he will refer you to that mechanic. He doesn't have a bad bone in his body. He will call you and tell you exactly what is wrong, he will spend a lot of time trying to get you the best deal by shopping around for the most inexpensive reasonably good parts if you're broke, or he will find you the best quality part at the best price, he will go to junk yards searching for parts, he will go online searching for parts, he will do the best work and never cut corners, he'll take pictures and send them to you for your approval or information, he'll let you know if he comes across another problem, and no matter what, he will always work with you for the best possible solution that gets you back on the road again asap, and he will keep you updated by phone the whole time. There have been times when he came by my home to pick up my vehicle, there have been times when he gives me a ride home after I drop off my vehicle, there was one time when he sent a mechanic to change out the starter in my truck because I couldn't afford the $50 flatbed tow by his buddy Jim (yes, really, $50 for a flatbed tow!). You will love the treatment you get, and you will begin to dread the day that Stanley retires; I know I do! Best of all, Stanley loves kitties, he takes care of strays around his shop and his home, and he loves to see pics of mine. Run, don't walk, to the shop on Lull Street in Van Nuys. You won't regret it.
This review is to comment the excellent service provided to us during our recent claim by Car-Tech auto collision. I took my Mercedes CL 500 when someone backed into my car and destroyed the bumper and rim. Car-Tech's representatives' attention to detail and customer service far exceeds any other repair facility. Owner of auto body makes sure every aspect of your concern is revived with you and that you have a full understanding about what your car needs are. They did a wonderful job of repairing everything and matching the paint so perfectly that it is impossible to tell it was ever damaged. The work Car-Tech alone at the shop appears to be of the highest quality. We appreciate the prompt, courteous and professional attention we received from Car-Tech's representative. I would recommend Car-Tech to everyone.
Finding a reliable car service/repair shop I guess is always a challenge for most of us especially women. I found Auto Aid and Rescue thru AAA and I've had my car serviced by them probably three times already. They are very efficient, trustworthy and have great customer service. The first thing that caught my attention was the cleanliness of the place. I felt comfortable right away. David was very professional and helpful. He explained everything to me and I didn't have to wait long for my car to be serviced. I didn't mind waiting though as their waiting area was equipped with a TV, coffee, kids play area (good for the moms) and most importantly a super clean restroom. Thanks to Auto Aid and Rescue ... going to a car shop will not be as unpleasant anymore..
I was very impressed by the honesty and fairness of this company. We called up about a possible problem with power steering. They found the power steering to be fine but diagnosed a problem with an axle which they recommended replacing; we approved this and they ordered the part. Then they checked out a couple of other things and advised us against doing any work on the car since they believed we would end up having to fix too many things and end up investing more in the car than it was worth. They charged us nothing for about an hour of their time running diagnostics and saved us a lot of money by being honest with us even though it meant that they lost some potential business today. We will certainly return with another car some day.
Brought my car here, at the suggestion of a friend. I was extremely nervous because I don't know anything about cars and didn't know if I was being overcharged (being laid off, I was weary of the cost). I had lots of questions. I met David and he was extremely patient. My car needed quite a bit of work and he explained everything that needed to be done, which parts should be fixed immediately and which parts we had a little more time with, what everything did and the breakdown of cost. AND, the best part, when I picked up my car, it had been washed! I am very appreciative of the service I received from David and the crew at AutoAid.
On a rare occasion, you get to review a business that is just stellar. In LA, it's doubly rare. But in LA, to be able to review such a business and then realize that it's family owned and operated...well, it's like you're transported back to Main Street USA, in the 50s, where the mechanic tells you exactly what's what and everyone knows your name and you can stop holding your breath because you're going to be treated like a real person rather than a "mark" to gouge for as much money as possible. Such an idyllic place exists at AutoAid.
I needed an oil change and had my 3 and 5 year old boys with me. I went to Auto Aid with a last minute appointment and they made me and my sons feel so comfortable. The job was done quickly and efficiently. My sons were playing at the kids' corner and I felt at ease knowing that all of us were being taken care of. They did an amazing job and I highly recommend Auto Aid for anyone who is looking for excellent service, competitive prices and trustworthy people. Thanks Auto Aid for being the best in LA!!!
For over 20 years, I have been a customer at Auto Aid. Whenever there is an auto problem or I just want a tire checked I go to Auto Aid. They are friendly and won't talk over your head like some mechanics do, especially if you are female. Any problem with my car is easily explained by Jack or his son David Bulko. Understanding the problem makes it easier to make a decision on what to do. All work is guaranteed for 12 months and you can trust them, I do!
The experience was even better this time if that's possible. I have been going to AutoAid for years and they have always gone out of their way to provide good service; those little things that most mechanics would never dream of doing. Per was a delight and made the chore of having to bring one's car in as easy as possible. The lift home and pickup service are superb. The car is running smoothly. My only complaint...I missed seeing Jack's friendly face.
Service is exceptional, always a quick diagnosis and repair. Fair pricing, efficient mechanics and the business is family owned and operated! They give a complete and thorough check on the vehicles, and will give an honest assessment of necessary repairs, I never feel as though I am being "sold" a job I do not need. Absolutely nothing negative to post for this great auto repair shop. (And yes, you are always greeted with a warm and friendly smile)
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.