Very unprofessional stuff, brutal and don't use shower. Also they are hit my car and i have scratch on it.
10825 Sepulveda BlvdMission Hills, CA 91345
From Business: Roadside Service Truck Mission Hills, we offer towing services and auto transporters services at affordable prices and a quick response! We are a full towing serv…
15503 Ventura Blvd Ste 150Encino, CA 91436
From Business: Choosing auto insurance through AAA Automobile Club of Southern California for its many coverage options, competitive rates, quality service, and convenience is a…
5658 Sepulveda Blvd #103Van Nuys, CA 91411
From Business: Roadside Truck Repair Van Nuys, we offer towing services and auto transporters services at affordable prices and a quick response! We are a full towing services r…
14401-14499 Erwin StVan Nuys, CA 91401
From Business: Roadside Tire Change Van Nuys, we offer towing services and auto transporters services at affordable prices and a quick response! We are a full towing services re…
This company does not have a City of LA Police Commission permit to tow vehicles out of a parking lot. If you are towed call 911 and report your car stolen for they did steal your vehicle.
Don't use this company. They took almost two weeks to get my car to me but even worse when it arrived it was covered with oil. Apparently a car on top of mine on the carrier was leaking. When I complained I was told to get the car detailed and I would be reimbursed. I did (it still didn't get the oil stains out of my convertible top) but in spite of promises from Albert that I would get a check, repeated emails have gone unanswered and no check. I am out the cost of transporting the car and detailing it because of their shorty service.
I shipped my car from LA to houston when I finally got it , omg it had dry oil stains all over from the car above , when I called them they just told me that happens often and they will give $25 bucks for the wash, which actually costed me $200, this ppl will not take care of you car at all, so please if you love your car don't hire this company . The money u are saving with them is not worth it .
I am super happy with The Towing Service! There I was stranded with a blown out tire in the middle of a not-so-good neighborhood. I was on my way to work and a bit panicked because I had some urgent appointments to keep. I had called several other towing services and made arrangements with one that was supposed to call me back in 5 minutes to get directions and pick me up. I waited for twenty minutes and they never called. At this point I was not a happy camper. It had already been a long day; I was tired and waiting in a hundred degree weather. On top of that my phone battery was nearly dead! Fortunately I found The Towing Service online and gave them a call. I spoke to Mike who said he could pick me up in about 30 minutes. Like clockwork he shows up in 30 minutes, loads my truck on his flatbed and gets me to my destination in a timely manner. The service charge was very reasonable. They turned a bad day into a good day. Highly recommended!
Horrible customer service! Dispatcher and driver have horrible communication! Continuously change date/time of pickup! Would not recommend transport company to anyone!!
I called Hercules Towing earlier today because my car wouldn't start. In my car, the battery is in the trunk under a removable access panel but the owner's manual instructs you to jump start the car using two remote terminals under the hood. I had already tried to jump start the car using the remote terminals to no avail so I assumed that there was a problem with my starter. When I called Hercules and explained the problem, off the top of his head, the person I spoke with knew about my car's unusual battery configuration and told me that because of the weird set-up, it was extremely difficult to jump start my car using the remote terminals under the hood. Before I spent a bunch of money on towing and having my car looked at by a mechanic, the employee suggested that I should try to jump start my car by connecting the cables directly to the battery in the trunk (contrary to what the owner's nick said). The guy even went so far as to walk me through how to remove the access panel. Sure enough, his advice was right on the money and my car started right up.Rather than tow my car needlessly and pocket my money, the employee spent 15 minutes on the phone with me explaining a way for me to avoid having to use his company in the first place. Needless to say, I'm thrilled. Hercules really went above and beyond. I will be recommending this company to anyone that will listen and when my car inevitably breaks down again, I will definitely go with Hercules.
These UNPROFESSIONAL Transport Service LOST MY KEYS to my BRAND NEW CAR.
Do not, under any circumstances, trust these people with your car. They broke the antenna on my 1965 Imperial and refuse to reimburse me for the cost of fixing it. They took an odd route trying to get to my house, which is two blocks off of a major street, then claimed they could not get here even though I have had other large transport trucks drop off cars here before. Then, I wrote on the paperwork that the antenna was broken and the driver argued with me and crossed it out. These people are major BAD NEWS and, if you are smart, you will not do business with them.
Thanks for your rating.Thanks