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Business Description
Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Van Nuys, CA. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our customers, our employees and the communities we serve. It's what we call "The Enterprise Way," and it has been the foundation for our growth and success for more than five decades.
Hours

Regular Hours

Services/Products
Car Rental, Rental Cars, Rent a Car, Van Rental, Auto Renteal, Luxury Car Rental, Airport Pick Up
Brands
Car Rental, Rental Cars, Rent a Car, Van Rental, Auto Rental, Luxury Car Rental
Payment method
amex, discover, master card, visa, cash, check
Neighborhoods
South Valley, Van Nuys
Categories
Car Rental, Van Rental & Leasing, Truck Rental, Automobile Leasing

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Reviews

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09/08/2016

Overall
Selection
Service

When I visited the Los Angeles, California area for the first time on a business trip and pleasure, needing to rent a car, I visited Enterprise Rent-A-Car at Van Nuys, CA! Immediately upon entering, I was immediately greeted by the Staff with a warm welcome and tremendous hospitality!!!! They provided me with the absolute best Customer Service from their Team working as well as the Manager. They were committed to ensuring I had a smooth transaction and got out as quickly as possible when renting the vehicle as well as when I returned! I strongly recommend this location for any future rentals!!!!

07/02/2014

Overall

I rented a car from this Sepulveda Blvd. Enterprise location and was unpleasantly surprised by the facts that (1) the location did not have the car I reserved, but proceeded to "up-sell" me to a more expensive car (with a discount), and then (2) the car had NO GAS IN IT. I argued about both points to no avail, and had to leave for my scheduled appt. I filled the car with gas, on the promise that I would be refunded. When I returned the car to the Burbank Airport (as part of the negotiation offered by the Sepulveda dealer), (3) the folks there were going to charge me for a different drop-off!! and, (4) there was NO REFUND for a 3/4 full tank of gas!! After much discussion and calls to the Sepulveda branch, the Burbank mgr. wrote "3/4 tank gas" on a little business card and assured me this would be good nationally. After this experience, I have lost faith in Enterprise.

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