Enterprise Rent-A-CarAdd to Favorites
Saved to Favorites
When I visited the Los Angeles, California area for the first time on a business trip and pleasure, needing to rent a car, I visited Enterprise Rent-A-Car at Van Nuys, CA! Immediately upon entering, I was immediately greeted by the Staff with a warm welcome and tremendous hospitality!!!! They provided me with the absolute best Customer Service from their Team working as well as the Manager. They were committed to ensuring I had a smooth transaction and got out as quickly as possible when renting the vehicle as well as when I returned! I strongly recommend this location for any future rentals!!!!
I rented a car from this Sepulveda Blvd. Enterprise location and was unpleasantly surprised by the facts that (1) the location did not have the car I reserved, but proceeded to "up-sell" me to a more expensive car (with a discount), and then (2) the car had NO GAS IN IT. I argued about both points to no avail, and had to leave for my scheduled appt. I filled the car with gas, on the promise that I would be refunded. When I returned the car to the Burbank Airport (as part of the negotiation offered by the Sepulveda dealer), (3) the folks there were going to charge me for a different drop-off!! and, (4) there was NO REFUND for a 3/4 full tank of gas!! After much discussion and calls to the Sepulveda branch, the Burbank mgr. wrote "3/4 tank gas" on a little business card and assured me this would be good nationally. After this experience, I have lost faith in Enterprise.
Phone: (818) 994-4130
Address: 6230 Sepulveda Blvd, Van Nuys, CA 91411
14620 Gledhill St, Panorama City, CA 91402
7435 Valjean Ave, Van Nuys, CA 91406
13101 Foothill Blvd, Sylmar, CA 91342
8983 Telfair Ave, Sun Valley, CA 91352
18340 Ventura Blvd, Tarzana, CA 91356
12370 San Fernando Rd, Sylmar, CA 91342
13717 Victory Blvd, Van Nuys, CA 91401
15025 Oxnard St, Van Nuys, CA 91411
6827 Woodley Ave, Van Nuys, CA 91406
14601 Sherman Way, Van Nuys, CA 91405