Adept Moving & Storage, Inc.
6300 Ventura Canyon Ave, Van Nuys, CA 91401
I just used this company for my move yesterday and I should say these guys really rock!!. They were nice enough to accommodate a request for a change in the move start time from 9 AM to 10 AM since I had to run some errands. They came right on time. They listened to my requirements and then started. They did not take even one break. They kept going and finished all the loading in 2 hours. The unloading was even quicker and finished in 1 hour.
They were extremely professional and courteous and did not complain a bit. I definitely recommend them.
I have moved 4 times in the last 4 years and this has been my best experience.
The 2 guys they sent were friendly, very careful with my furniture and happy to help with any additional requests.
I would certainly recommend them and for $59 per hour they were extremely competitive.
12/13/2011Provided by Citysearch -
ADEPT Movers of LA are amazing! Everything from the pre-move planning to the move itself went smoothly. Highly professional, courteous and conscientious.
These guys were great. They actually showed up 15 minutes early. Total time from start to finish, complete load, move, complete unload was less than 3 hours. I only had to move a few blocks but all my furniture was packed securely and carefully but quickly. I told them what I needed to move and they brought the correct size truck and everything needed to pack up my stuff and go. I was very pleased with them and would definitely recommend them to anyone and will plan on using them again in the future either for myself or friends.
They were careful in packing even the most fragile of items. At my new home, they set everything up quickly and efficiently. We were pleased!
09/23/2011Provided by Citysearch -
I was extremely happy with ADEPT Movers! They are beyond our expectations.
I scheduled an end-of-the-month move and my team was right on time. This service is first-class and a great value! Josh, and Tony helped us on the moving day.
They certainly did their best job despite some difficult moving environment including: very narrow freight entrance with full recycle bins, old fashion 19th century styled elevator, the longest hallway between the freight elevator and our new apartment.
I had a lot of anxiety about hiring movers, but I immediately got a good vibe from the manager (I think it was Anthony). He was very amicable and helpful, and he was able to schedule me movers with only about a week's notice on a holiday weekend. EXCELLENT!
They were really good and fast. Most of all - courteous, and reliable. Without these guys, we'd be in trouble and probably would hurt our backs.
Unloading the items in storage was just as smooth and efficient.
I would highly recommend this team anytime!!!
Thanks a lot Adept Movers!!! They made our moving experience stress free. Highly recommend
09/22/2011Provided by Citysearch -
Excellent movers and great experience. We Moved from a 3 bedroom apartment to a 3 bedroom condo in West LA. Based on some of the reviews I have read, I was fearful of having an unpleasant moving experience. However, when the Adept movers showed up (on time) and started to move our stuff, I knew we had hired the best movers in town.
Adept sent 3 movers who worked very efficiently and with great care for our belongings. As an added bonus, the guys were great fun to be around.
We have moved a number of times around the state of CA and have worked with great movers and horrible movers. The Adept guys are the best movers we have used and we highly recommend the company based on our experience.
If you want to know one gripe, it is that that Adept charges $60/roll of shrink-wrap. I would prefer that they just raised their hourly rate and didn't charge at all for shrink-wrap. But, the reality is that we still got a great move for a great price.
Note: we provided lunch and gave the guys a generous tip for their excellent work.
My experience with Adept Moving is a disgusting nightmare! The person I contact, his name was Anthony. He promised me that he’d send the best people. I moved on 7/23 weekend from Calabasas to Playa Del Rey. 3 movers moved a 3-bed room house, plus there was no traffic on road, they used 13 hours! They also scratched my hardwood floor. After the move, we found they ruined our bookshelves with the tape and 2 boards on our TV stand are missing. I called Anthony, his attitude completely changed from before the move. He denied all my complaints, insisting the movers did a beautiful job, and my complaints are insulting to him. I told him that I had moving experience before, compared with my previous experience, this is how I truly feel He started to use “f” word, call me bitxx, even curse all Chinese. I told him that I'll tell all his behavior on line, he threatened me if I did, I will not get even one penny of claim compensation for my losses and damages. This person is inhumanly rude and the experience with Adept Moving is a disgusting nightmare!
By the way, for this horrible service, I paid twelve hundred dollars.
Dear wyawei, Thank you for your review. We constantly monitor our customer service and your review was very helpful. Actually, it resulted in serious managerial changes in our company. My name is Max. I'm a new Customer Care Manager at ADEPT MOVING and I'm here to ensure best possible customer service that anyone can imagine. I understand your dissatisfaction with the move you had with our company, but please believe me the things are completely different now. This is because our company has now new employees, who understand that customer satisfaction is No 1 priority of the company. We (new managers) truly want to solve the issues caused by former employees in order to make every customer satisfied and change their negative past experience for the positive attitude to new customer policies and incentives promoted by ADEPT MOVING. On behalf of all company's employees I would like to apologize once again for the inconvenience you had to face during that move. Please allow me to have a chance of writing personal apology to you. I would have already done so, but I don't have any your contacts. I would really appreciate if you find time to respond to my e-mail firstname.lastname@example.org or call at 323-466-2618 (Monday through Friday from 8am to 5pm) and ask either for me or Eugene. Just give us a chance for an apology!!! I assure you that your opinion would change for the best!!! Thank you very much for your time, patience and kind understanding. Sincerely, Max Koby Customer Care Manager ADEPT MOVING
03/17/2011Provided by Citysearch -
Adept Movers Company was referenced by my friend and they were the first moving service provider I contacted. It proved I made the perfect choice. They were very efficient and the service just great! Most importantly, the charge was reasonable and they were very honest on their charge. I will highly recommend them to anyone have a need on moving service! Not only did my move happen super quickly, it came in under the quoted price. The guys were professional, personable and timely. Moving is stressful enough, it was a relief to see that our belongings were beings taken care of so well. Definitely would use this service again. I would, and will recommend them to anyone who ever needs a great moving service.
02/07/2011Provided by Citysearch -
I've had just one experience with ADEPT MOVERS but it was awesome. It made me calm about future moves for the first time ever.
I had much of the contents of both my home and an office moved temporarily to a garage by another moving company. I was greeted by a wall of boxes when I would open the garage doors and no idea how or where to start to get at them.
Mike and David came with a large truck and had the idea to quickly and sweetly fill the truck with all my possessions and then bring them out again all neatly stacked against walls or in a long island down the middle. Nothing was too high for me to reach and all super heavy book boxes were low down and some items put cleverly in one place or another for reasons I'd never have thought of. (And gone was my nervousness just from their manner within minutes of their starting.)
They are so different from most companies who, as I have experienced, hire students in busy periods for just a few months who are, say, saving up for a trip. I've had in the past multiple times such crews and of course always with at least one experienced person along - but he is not with them every minute. Such a crew can't be as consistent in quality and attentive to the details. They deserve high praise and A+++++ rating.
01/17/2011Provided by Citysearch -
Used ADEPT a year ago, Now was time for a bigger job. We were looking for two things:
1) moving from a four bedroom home to a one bedroom place, and then
2) moving some remaining furniture in the home out of the house for pickup. Our move was from Hermosa Beach up the coast, and we pre-packed our belongings in moving boxes. I've seen their truck around town, but found them through Google and Yahoo.
I was busy prepping for the move when they arrived, so I can't honestly comment if they were right on time, but they called me twenty minutes beforehand and were right at our front door 20 minutes after the call. Mike, Sam and Gary...all three guys showed up with great attitudes.
The three guys were very helpful and nice to work with.
An example is that the furniture we wanted to move outside for pick up were actually a bit more difficult to move than planned. Sofas were too long or fat to move out of the front door, so the guys jerry-rigged a belt lowering system and they lowered it safely over the back porch. I would have been in trouble if I tried to move those couches out by myself. It was more work than I anticipated, but the guys were very cool about it.
These guys were consciences about our things. If any item was previously damaged, the guys pointed it out immediately and made sure to let me know before they moved it at all. They were great at communicating like that - no surprises. They also paced themselves while moving, taking extra time to wrap or blanket if needed. It was better than just a fast move.
Adept movers worked well together. Company called few times to find out how everything was going.
It was clear that they were experienced, mature, and didn't fart around with each other. They were professionals all the way!
I've since recommended their service to relatives and friends, and would definitely use them again. It was my first time using movers, mainly because of the extra moving of furniture, but it was worth it. And good price too !!!
06/11/2010Provided by Citysearch -
Thank you for your services.
I was satisfied with the employees of ADEPT cmovers.
Both movers did an excellent job. Very courteous, very polite and efficient and they both complimented each other very well. They wrapped all furniture carefully and they were very careful not to damage anything.
They were very courteous and showed up on time. They were careful enough to avoid any scratches to my belongings while moving in and out of the truck.
I appreciate the reasonable rates. The movers worked very hard and were fast and effective in making my move go smooth.
Outstanding company and I would definitely use them again!!!
ps. Had to use them again for my office move on Feb 4. I recommended and my boss was veruy happy.
06/09/2010Provided by Citysearch -
My overall experience has been GREAT!! These guys were quick and careful with my items and very courteous from beginning to end. I have already told my friends about this ""best kept secret"" and already plan to use the same moving team for my next upcoming move.
I wanted to commend Adept Moving you and your crew for being true professionals and making a difficult, stressful process seem smooth and easy. From the first person Mike, that I spoke with on the phone, Sergem the foreman, to the people who confirm details and including the crew ( Sam & David ) who actually moved my things this morning, everyone has been incredibly pleasant and ON TIME for everything!
I was not nervous at all about the move and appreciate your team's effort, attitude, and professionalism.
I'm sure I will use You again Adept !!! Carry on.
03/12/2010Provided by Citysearch -
Thanks for a great move on Friday ! Used them before, and now it was time again, so I called. Prices did not change at all. Some companies already doubled.
They sent new crew , this time Mike and Omar, they were superb — professional, fast, and super easy to work with! Between myself and my wife concept of what we were moving and what was staying in our old apartment and what I thought was supposed to go or stay, we created a fair bit of confusion. But they respond well under pressure, they took it all in stride and helped make a nerve-racking morning much easier to handle!
Just wanted to let you know that your movers were manifique, and everything went smooth. Will use you guys again next year when I need to move our offices.
12/22/2009Provided by Citysearch -
I don't know about others, but my experience was nothing more but POSITIVE !!! 5 STARS all the way.
My family was very happy.My father even gave them all tips $20 per person. These guys arrived right on time and did a grand job. They were honest in the beginning with their rates,$79/ hr for all 3 men. The foreman was reminding the team about proper lifting technique and to stay safe on the job and to keep the furniture free from scratches or damage. Some people may think it's a bit slow, but they explained - they have to follow procedures and do it properly. That is why our furniture was correctly wrapped and got there safe. They were able to move all the heavy pieces of furniture that simply overwhelmed us. Even my pool table, I was worried about and an antique arcade game. Your service made our move go very smooth.
I cannot say enough and do highly recommend your company. I will pass out your fliers s to everyone that enquires and needs to move. Keep up the good work guys--you'll be getting a call from us the next time we have to move. Joshua E.
09/16/2009Provided by Citysearch -
I absolutely loved working with ADEPT Movers! These guys are great! We have moved five times in the last four years, and used other movers in the past. I spent so much time looking for good movers, that I had a list of questions. I called back a few times, even, to ask everything I wanted to find out. Their customer service rep - ANTHONY was very nice and took time to explain everything. The movers were GREAT- very friendly, very careful with our belongings. I was very impressed with their movers. Sent me 3 man crew for 3 bedroom house and did it all in 5.5 hours. The last company I used to move charged me an arm and a leg and did in 8 hrs. These guys were upfront, no hidden fees and gave me all the pricing over the phone. They were excellent, efficient, friendly and professional. I had to move a bigscreen tv and they didn't charge me extra for the packing or the difficulty of the move. I would like to say that this was the best moving experience. Thank You ADEPT!
09/11/2009Provided by Citysearch -
We recently used ADEPT Movers to move us into our house, and they did a fantastic job!
We booked the job with Henry. Since both my husband and I were busy at work, we needed a moving company that could pack everything for us, move us, and unpack all of the boxes. 3 Men Movers packed up our entire townhouse starting at 8 a.m. on a Saturday, and had us completely moved into our new house by 3:30 p.m. They came back Sunday morning to unpack boxes and finished in less than 3 hours. That is crazy fast! When we moved to Houston it took us a week to pack everything up and who knows how long to unpack all of the boxes.
The rates were super reasonable as well. We paid slightly less than $1100, and that included all the packing, moving, and unpacking, as well as all of the boxes, paper to wrap things, tape, etc. (you can provide your own boxes and such, but we decided not to, their prices were wholesale). That was much less than we thought we would have to spend to get a full-service move Like Bekins!
In addition to reasonable rates, both men who packed and unpacked our boxes and the men who moved everything were super professional and on time, which is very rare for movers! In fact, we weren't supposed to actually be moved until the Sunday after the Saturday that our boxes were being packed, but they finished so early that they asked us if we just wanted them to move our stuff on Saturday since they had a truck available. How many times have you had movers who actually got you moved earlier than you expected?
All in all, I was completely impressed with every aspect of the service provided by Adept Company and Henry's crew and would heartily recommend them to anyone contemplating a move.
06/28/2009Provided by Citysearch -
I had to change my appointment at the last minute and they were flexible and showed up right on time. We only had one hour to unload our trailer and our movers ran up and down the street to make sure they had it done in time. They were friendly, efficient, and very gentle with our stuff. What a great experience!
As a small business owner, I try to support other small businesses. I tried Adept this last Saturday, for my own move. They arrived on time, were courteous & professional, & obviously knew what they were doing. Adept Moving and Storage has all my business & as many referrals as I can send their way! I was so impressed!!
05/13/2009Provided by Citysearch -
I wish all companies were ran as well as yours. Thank you for a stress free move, Henry. The 3 guys who helped me move were more professional, helpful, and friendly than I thought they would be. To my surprise they set up my bed, put drawers back in the dresser, and fit a woodshop into a small storage unit with tertris-like expertise. Although in the end it cost more than expected, it was worth it.
Please extend my thanks and gratitude to your guys. What a great team from ADEPT MOVERS, very effiecient!
Just a short note to tell you how pleased we were with your crew. Polite, hard working, careful, thoughtful, etc. I wish all companies were ran as well as yours. I will recommend you to anyone who will listen!
Thanks again guys, for a stress free move.
03/22/2009Provided by Citysearch -
Let me just tell you, had to move on Feb 30th. Hectic, to say the least, the end of the month move. The elevator broke down just before their arrival. No complaints whatsoever, for the many steps they had to climb. Then I asked them to move a VERY heavy hutch that had to be carried down and up many steps. Again they were positive and very skilled. They arrive on time, get the job done fast, and safe. They were helpful and suggested ways for me to get my things together is an organized manner. This was my second time using Adept Moving and I’ll continue to use them and refer to all my relatives and friends.
They take great care of things - I highly recommend their service!
Thanks! Joseph Levitt, PhD