What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
5905 Kester AveVan Nuys, CA 91411
From Business: INDEPENDANT VOLVO, MERCEDES BENZ SERVICE - REPAIRS AND ELECTRONIC TUNE-UPS. Let us take do the job right. Your car is a large investment let the professionals at …
16039 Victory Blvd Unit CVan Nuys, CA 91406
From Business: Gear Heads Transmission and Complete Auto Repair Specializes in maintenance and repair of all makes and models Foreign and Domestic. We are a locally owned busine…
1130 S Euclid StLa Habra, CA 90631
From Business: * Quality Mufflers at Discounted Prices * Muffler As Low As $29.95 with Guarantee* Installations While you Wait * Free Inspection & Estimates* Ask About Our SBC D…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
This buy far the worst dealer in the valley i bought a truck in February this year 2017 3 weeks later transmission goes out warranty coverd that but took 3 week to finish less than a month later engine goea out everywer i went recpmmended new engine havnt drove it since and they rently repo the car they havnt send me any details as to wer car is or tow service adress no inventory sheet and its been almost 3 weeks since they repo the car on top of all that they have the nerve to ask me for more money how dumb could they be thinking i was about to hamd them anymore money wat i will hand them is a court order thats it
Very Easy and Fast Purchase Process. You Deal with the Owner or the Finance Manager Directly. No Salesman's tack-ticks. Prices are very fair and they really go above and beyond for their customers. Will definitely be returning here for my daughters next car. Thank You Dennis and Eric. You guys are awesome.
I wish I read the reviews on this place before buying. Do NOT buy from this place! Total thieves. The minivan I bought stopped working ONE day after purchase! Transmission was off. I got my full refund by force.
This is now my favorite place to get a car... No pressure. No hassle. Just great service. Thank you to the whole staff for making my car purchase easy. I will definitely recommend my friends.
Excellent service. Saved me all the trouble of dealing directly with a dealership and I was able to get the exactly car that I wanted. Thank you for my new baby 2017 CLA 250. Highly recomended, will definitly come back.
I know that not everyone's experience has been like mine, because victor would be out of business. However, I'm certain that I'm not the only unlucky person that had to deal with the owner and discover an unprofessional, rude, hostile and prepotent being. The problem was not that they kept my car for 2 weeks without doing any of the body work required. The issue was that not even once they called me to inform me they were requesting more parts and labor from my insurance. The situation escalated into a problem when the owner told me he did not care that I was paying for a rented car out of my own pocket, in addition to 'it's not my fault you got into a car accident' and 'if you want to pick up your car, make sure you bring a tow-truck'...Yelp is here to prevent you of the good and bad you might discover in businesses. Judge for yourself. FYI: there are numerous options w/better reviews.
Don't EVER take your vehicle to this place. Avoid at all cost. Their customer service is atrocious. Their estimated times for completion are way off. A simple repair takes nearly two months. They are terrible at following up, as they NEVER follow up. You will not know the status of your vehicle unless YOU follow up. This is by far the WORST place I have ever been to. I don't know how this place is still in business. Doesn't deserve any business. They make it seem like they're doing you a favor when they're milking your vehicle. I should've checked the reviews before sending my vehicle to this place. STAY AWAY!
Super Satisfied. Awesome Service. Will get a new car the same way in the future. Beyond my expectations.
Excellent job, thank you! It was fast and efficient and the car runs perfectly! As always, wonderful service and will continue to return
There is no mechanic quite so wonderful as Stanley Norwoods, especially if you are a woman. I dislike having to put that out there, but the fact is, women most dfefinitely do get charged higher prices and are subjected to blatant fraud by many mechanics. I once put a dab of pink nail polish on an engine part that needed replacing, knowing the mechanic would show it to me. He didn't disappoint, except he showed me a part that looked nothing like the one I'd dabbed the polish onto, so of course I didn't need to look for the dab of polish. I told the mechanic I'd have to talk to my husband (I'm single), got my car back and got the hell out of there. Every mechanic I went to after that, did the same damned thing, until I told the last one that I'd marked the part, quoted him a price that a male friend had called and asked for ahead of time, and told him to fix the damned car or I'd report him to the state agency that issues his license. Got 'er done, pronto. This will NEVER happen with Stanley, Ladies. Stanley is a gentleman who looks out for and takes care of women with respect and consideration. Ladies, you will never be overcharged or lied to or ripped off by Stanley. In his old shop, the walls of the waiting room were lined with his numerous training certificates. There's nothing he doesn't know about your car; but if he is swamped with work and thinks another mechanic could do it just as well, he will refer you to that mechanic. He doesn't have a bad bone in his body. He will call you and tell you exactly what is wrong, he will spend a lot of time trying to get you the best deal by shopping around for the most inexpensive reasonably good parts if you're broke, or he will find you the best quality part at the best price, he will go to junk yards searching for parts, he will go online searching for parts, he will do the best work and never cut corners, he'll take pictures and send them to you for your approval or information, he'll let you know if he comes across another problem, and no matter what, he will always work with you for the best possible solution that gets you back on the road again asap, and he will keep you updated by phone the whole time. There have been times when he came by my home to pick up my vehicle, there have been times when he gives me a ride home after I drop off my vehicle, there was one time when he sent a mechanic to change out the starter in my truck because I couldn't afford the $50 flatbed tow by his buddy Jim (yes, really, $50 for a flatbed tow!). You will love the treatment you get, and you will begin to dread the day that Stanley retires; I know I do! Best of all, Stanley loves kitties, he takes care of strays around his shop and his home, and he loves to see pics of mine. Run, don't walk, to the shop on Lull Street in Van Nuys. You won't regret it.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.