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        Turner Transmission

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        Auto Transmission
        (5)
        CLOSED NOW
        Today: 8:00 am - 5:00 pm
        Tomorrow: 8:00 am - 5:00 pm
        Years in Business icon
        1023 Years
        in Business
        (479) 474-5534Map & Directions320 Broadway StVan Buren, AR 72956Write a Review

        More Info

        Family Owned and Operated

        Services/Products
        Transmission Repair, Auto Repair, Rebuild Transmissions, Replace Transmissions, Transmission overhauls, etc...
        Payment method
        master card, discover, amex, visa
        Location
        Located at the Foot of the Bridge, Next to KFC on Broadway
        Accreditation

        ASE Master Certified Technician

        L-1 Certified

        ATSG Member

        Category
        Auto Transmission
        Other Information

        Parking: Street

        Reviews

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        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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        KJ
        Kevin J.

        04/26/2017

        Overall
        Expertise
        Professionalism
        Promptness

        These people will take your money and run if given the opportunity. I'm from out of town and they got me pretty good. They did try and help me out but it turned out to be a costly mistake on my part. Almost $3000 later just with there shop and my car is still at another shop trying to figure out what they did wrong. I will repost once we get it figured out but the excuses and the way they talked to me was not right at all. I would not come here unless it is a simple trans job and your a local. Good luck.

        Helpful(0)Flag
        james19781000
        Edited: 04/26/2017
        Overall
        I do NOT recommend

        I took my Trans Am to Turner because of a transmission leak. It appeared to me that it was leaking on the side and I told them that. They said leave it and they'd drop the pan and inspect it, so I did. They said it was fixed and they let it sit half a day idling to confirm. I pick it up and it's still leaking. So I brought it back THREE MORE TIMES until they finally found it leaking from the side connection as I suspected - and they're the transmisison experts?!

        So, 4 taxi rides later, and many hours of them letting my car sit and idle, the original leak is fixed but now they somehow managed to severely bend up my original transmission pan and broke my shifter knob which really pissed me off. I bought a new trans pan from Pontiac and had another shop replace it since it started leaking as well after all Turner did. I have had no luck finding a shifter knob since they are discontinued, not available in reproduction, and so far very difficult to find used. I now take my cars to a professional shop. I don't know if I can mention who, but it starts with an "A" and ends with an "O".

        claimed iconBusiness Response09/13/2010

        James, I am sorry that you had a bad experience when you had your vehicle worked on, but we have searched our records and we DO NOT have any record of your vehicle being at OUR SHOP. Turner Brothers is located in Van/Alma and unfortunately for us we have been mistaken for having an affiliation, satellite shop, and/or moved to their location. Again, I/we are very sorry for any unpleasant experience that you may have had, but I can assure you if your vehicle HAD been at our shop....you would have had a correct diagnosis and you would have left completely satisfied....GUARANTEED!

        This listing has been claimed by a business representative.
        Helpful(2)Flag
        PF
        Pretty5 F.

        05/20/2015

        Overall

        We took our car to get fixed for the transmission but we waited for more than a week and never got it fixed. We called them several times and they were very rude and said that they will let us know whenever they wanted to have it ready and they never fixed it. We ended up in picking our car and taking it somewhere else to get it fix. They said that they where not going to fix it since they didn't have time. They were very rude and unproffessional. Do not recommend their services. Take your car somewhere else.

        Helpful(0)Flag
        DT
        Donishia T.

        04/20/2010

        Provided by Superpages
        Overall

        Turner Transmission is the only shop that hires ASE certified technicians. All technicians attend training seminars to stay up to date on all makes and models of vehicles. A 2 year/24,000 mile warranty is available on all rebuilt transmissions. All customers are treated with respect and dignity and all repairs are completed in the order in which they arrive. Terminal illness hit our family a year ago and it was devestating and heart wrenching when my father-in-law passed away in February 2010 and it affected our entire family and our employees. Our apologies to anyone who may have felt we handled the situation poorly and uneffectively.

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        anonymous

        08/06/2009

        Provided by Superpages
        Overall

        This is one of the only 2 transmission shops in VB that will work on Foreign Standard transmissions. I took my car to them mid June and no one ever called me to tell me what the problem was. I called about 2 weeks later hoping to hear that they had fixed it and just lost my number. They informed me that they had some "fleet vehicles" arrive the day after I dropped my car off and those took priority over my car. I waited another 2 weeks and called them once again, and was told they just got done with the fleet vehicles and will be starting on my car by that following Monday. Another 2 weeks rolled by and I called yet again, this time I was informed, they didn't work on it because somebody was on vacation, then the shop owner had to fly out of town because his father was having brain cancer surgery, but I was assured work would begin when he returned. They've now had my car for almost 2 months, and have yet to even begin working on it. Very poor customer service, and a lack of work 100%.

        Helpful(0)Flag
        cheryl_205

        08/09/2007

        Overall
        Great Job!!

        Excellent service. Got the job done in a few days and showed me the worn parts and explained them. Would highly recommend them to anyone.

        Helpful(0)Flag

        Details

        Phone: (479) 474-5534

        Address: 320 Broadway St, Van Buren, AR 72956

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