Great service, good selection! These guys won't let you down, they know what they are doing and have your best interest in mind.
Dan was great!!! He was quick and to the point. Fix in dryer in no time. He was very courteous and not only explained the problem but show the bad p…
Avoid this place at all costs. Spent thousands of dollars purchasing new appliances for a kitchen remodel. Complete lack of care for the customer, they are quick to make promises of delivery dates and call-backs but never follow through.Their last promised delivery of Friday came and went, they say delivery will be made next week, but I am not holding my breath.Every time we call them, they say they are "doing everything" they can to help us out, then don't call us back when they say they will.I would have gladly spent hundreds of dollars more somewhere else to avoid this disaster.
This company is SOOO bad. Our fridge didn't work. Repair guy came out and said it had after market parts in it. Called the store was called a liar........!!! Yes they called me a liar that is the extend of there customer relations. RUN, go to Sears.
Dan was great!!! He was quick and to the point. Fix in dryer in no time. He was very courteous and not only explained the problem but show the bad part to me.
Excellent service Matt is a saint help me with purchase and gave great service I got two beds box and frame for a great price and also got a washer and dryer for a even better price will definitely recommend this place
Great experience! The store on Zuni match a price that we found at another store on a range, gave us a 10% discount on a dishwasher! Doesn't everyone like a deal and awesome customer service? I didn't give 5 stars because I haven't seen the delivery yet. Thanks guys!
Great store this is are second time buying from them we love the washing machine so now we are upgrading to a nice new upright freezer. Great place
Potential disaster averted. I agree with a previous reviewer that it is difficult to get a human to answer the phone in the Delivery department. I tried unsuccessfully over a 12 hour period. When I finally reached a human my worst fears were realized; I was not on the next day schedule for delivery of my refrigerator as promised. Furthermore, they didn't seem to be able to locate my refrigerator. I called the Evans store in near panic since needing a working refrigerator is pretty much of a necessity, especially in this heat. Luckily for me Richard, the store manager answered the phone. He immediately gave his attention to finding my refrigerator and making certain the refrigerator was delivered Friday, as promised. In addition, I asked him to be certain he sent qualified installers because I really was not willing to put up with one more snafu. The installers, John and his assistant, Tom were knowledgeable, respectful of both my husband and myself and most importantly our home. They were pleasant, thorough and a joy. I truly appreciate Richard's successful and professional handling of the problem and profoundly appreciate John and Tom's skill and abilities , kind and respectful demeanor and thoroughness. As someone who was never going to set foot in this store again, Richard, John and Tom have convinced me to make this my first stop when I need an appliance or accessory.
Wish my hubby would have checked out the reviews before buying from these guys. I might just say "ditto" to all the other reviews.. Terrible customer service! Must be run by politicians--all promises and no actions, if you can get anyone to even take your call. Would never recommend them and will never shop there again.
STAY AWAY!!!! I have been in business for over 30 years and this is one of the worst business I have ever worked with.When order was placed (And they charged the credit card in full) we were told Appliances were in stock and could be picked up next day -Oops not on the truck for some reason but for sure we could get them the next week -oops not on truck again then for sure we'd get them 3 weeks later - Tried to cancel order at that point but promised by Pam 3/332-9503 credit of $300 to wait for Feb 26th delivery date. Finally got the balance of the order on March 10th (5 weeks after credit card was charged) and started asking where the refund was Pam said don't worry your going to get it for sure - Then Store Manager quit and waited another 2 weeks until they got a new manager Pam said she was still confident that I would get back the $300 but had to wait for new manager was hired- . New manager said Pam didn't remember anything about the promised refund and the best they could do was $150 refund and I should feel lucky to get that -Wasted a bunch of time - BUY FROM ANYONE ELSE - EVEN IF YOU HAVE TO PAY MORE - IT WILL BE WORTH IT - CHECK OUT ALL THE OTHER BAD REVIEWS BEFORE YOU BUY!!!