Tyler Jordan - State Farm Insurance Agent
3650 Erindale Dr, Valrico, FL 33596
Fax: (813) 662-5840
TollFree: (877) 662-5813
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Gave Tyler's agency a chance to quote our auto insurance after a hiatus of 5-6 years from State Farm Auto due to their astronomical rates. This is after receiving regular emails and phone calls asking for our business. They turned us down. Why? Because of "LOOKS LIKE THERE ARE A FEW GLASS CLAIMS AND TOWING LOSSES AND A PERSONAL INJURY CLAIM" (their agent's caps).
So State Farm doesn't want to insure us because we had some windshield replacements, a road service tow, and a personal injury claim of under $300 that was paid by the other (at fault) insured's PIP?
It's seems clear to us that State Farm is cherry picking their clients these days. We've had no problem getting competitive quotes from other main line insurers and have been insured by one of them for over 6 years without a problem.
This was why we left State Farm after almost 30 years of business originally. They were charging us literally 2x what other insurers quoted, no doubt because they figured if we wanted to do business with them they would have to make it worth their while. When we confronted them about this they suddenly wanted to "go back over the numbers". Strange that this has not been an issue with other insurers for us.
Tyler called me today to explain that they simply submit the information to State Farm and that it goes into a "black box" for determination of insurability. When doing so, sometimes applications come back rejected for no apparent reason. State Farm does not offer any explanation nor do their agents have the ability to discuss these determinations with an underwriter, according to Tyler.
I want to clarify that this review is more a condemnation of State Farm's business practices rather than a reflection on Tyler, as he has communicated the issue to us and done his best to explain what is taking place. With that in mind I have changed the rating to reflect appropriately on Tyler's actions, not State Farm's.