Just walked in on a whim, looking for a used vehicle. Ivan & Michael made the visit well worth my time. The vehicle I left with exceeded my expectations, and the professionalism that I was treated with was outstanding.
Made an appointment to look at a used Vehicle, I had looked at this truck before and was waiting to see if there would ba a price drop- well they dropped it and I was notified by email, I made arrangements to go and reserved my appointment when I got there which I traveled to meet my appointment I got there around 45 min early I was greeted by an guy that had advised me They had sold my vehicle 15 min earlier and with a smirk on his face like ha ha....Please do not do business with this dealer. It's not right to treat people this way
I bought a 2007 Monte Carlo and was forced to buy a warranty (or they said I couldn't get financed). The car needs $4000.00 worth of repairs and the warranty company will not cover any of them due to the fact that they are "preexisting conditions". The car is sitting in our driveway, leaking oil from a rusted out oil pan and timing cover. The owner told us this was our problem, not their's. Stay far away from this dealer.
What a great friendly place to do business. I have never had a better experience with an auto service department in my life. They are so professional and up front, very refreshing! Bought a used car there for my son and we love it. Great selection and the sales experience was flawless. I won't shop anywHere else for a car or for service work!
My husband and I were looking for an alternative to a minivan and the great sales rep at Paul Sur Buick GMC helped showed us a 7-passenger GMC Acadia that has the interior of the minivan but with the exterior of an SUV. The sales reps were so knowledgeable, sold us only what we needed and tried to talk us out of features that we wouldn't need. The vehicle had 12,000 miles on it and it is like brand new. I've never been so happy over a car purchase. The car buying experience was fantastic and I LOVE our Acadia. I would recommend Paul Sur Buick GMC in Valparaiso to anyone in Northwest Indiana who is looking for a new or used car. They are fantastic to deal with!