I experienced terrible service. I called a week ahead of time to ask for the price of a pedicure for kids (11 years old). They told me $20. So I made an appointment. I get there and no one speaks English. They just keep stuff "yes!" So finally I speak to someone who understand and they tell me it's more. I told them I called and she said "oh it's because they're tall. If they're tall it's an adult price!" Seriously??? The lady didn't say that on the phone. Plus one is only 4'10". I hardly call that tall. Anyway so I told her if it's not $20 we're leaving. So they finally said ok but they were mad and super rude after that. They did all 3 of our pedicures so quickly that it took literally 15 minutes. Polish and all. They left a big purple smudge on my daughter's big toe and smeared my nieces polish off and left it off until a guy noticed (while we were drying) and yelled at her to fix it. They didn't even scrape my heals and when I asked her she just said "yah!" Because she had no idea what I was asking. So I had to ask another lady and demonstrate it. So she finally told her to do it. She literally did it for 10 seconds on each door. My feet are still super dry which normally takes a week or so to happen. Plus they didn't even soak my feet before they started. I literally sat down and she started. I've never experienced such terrible service!!!!!
Lovely salon. Dropped in for a shellac mani and a spa pedi - for a good value price. The technician did an excellent job, was helpful in making colour suggestions, and was very attentive. The ambiance was pretty and very clean. The staff was very accommodating to my friend and I.
After consulting with members in Valparaiso , IN , The Vietnamese Nails & Beauty Association (VNBA) officially rates Diamond Nails & Spa as 5 Stars Salons for great progress in cleanliness , sanitation and properly handled chemical products . VNBA also praises all Nails Technicians for skillful experiences and mutual services toward customers ! Congratulations !
I went here for the 1st time to get the my nails done for my vacation. I ended up getting the pink and white gel nails. My nail tech was Wendy and she was very sweet and very personable but she did a horrible job on my nails. They were super thick and really wide. They looked awful. She was to nice for me to complain so I just paid the $45.00 and went to a different nail place to have them fixed. I will never go back here.
I absolutely love this establishment! The service is quick and my nail tech always pleases me. The staff is very friendly. I love the new decor, as it makes for a very relaxing environment. I've been coming here for several months now and I've never been let down.
Star Nail is the only place to go for great manicures, pedicures, gel or acrylic nails. Jordan and Lilly are the best.
This is the best nail salon in Valpo! The owners are the best and very accomodating. I have been going to Star Nails for over 15 years!
Have gone there for years and Sandy is the best in town.
Staff was not very friendly at all, and doesn't see the good in helping out local businesses besides themselves. Definitely not a good way to make friends and grow your business.