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Valparaiso Car Care and Transmission

Map & Directions
(4 Reviews)

1607 Lincolnway, Valparaiso, IN 46383

(219) 462-4253

OPEN NOW
Today: 8:00 am - 5:00 pm
36
YEARS
IN BUSINESS
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

Phone: (219) 213-3973

Phone: (219) 230-6928

Phone: (219) 246-2182

Fax: (219) 462-4253

Brands
Acura, Audi, BF Goodrich, BMW, Bf Goodrich, Bfg, Chevrolet, Chrysler-Plymouth, Cooper Tire, Dodge, Firestone, Ford, GMC, General Tire, Goodyear, Honda, Hyundai, Jeep, Kia, Lee, Lexus, Mazda, Mercedes-Benz, Michelin, Nissan, Toyota, Uniroyal, Uniroyal Tire, Volkswagen, Volvo
Payment method
amex, discover, master card, visa, all major credit cards
Categories
Auto Transmission, Auto Repair & Service, Automobile Electric Service, Brake Repair, Auto Springs & Suspension, Auto Oil & Lube, Auto Engine Rebuilding, Mufflers & Exhaust Systems, Towing, Wheel Alignment-Frame & Axle Servicing-Automotive, Alternators & Generators-Automotive Repairing, Fuel Injection Repair, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service, Radiators Automotive Sales & Service, Automobile Parts & Supplies, Used Car Dealers, Automobile Inspection Stations & Services, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Automobile Consultants, Automobile Accessories, Automobile Restoration-Antique & Classic, Auto Transmission Parts, Clutches, Truck Service & Repair, Shock Absorbers & Struts
Other Information

Specialties: Domestic

COUPONS & DEALS

No coupons available

Reviews

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dreisen15

01/05/2012

Provided by Citysearch - 
Overall
BEWARE!!!! NEVER TAKE YOUR CAR HERE FOR ANYTHING!!!

I took my car in for a yearly check-up and they said the transmission was going out and not working well. It is a 2001 Beetle and it was in great shape otherwise so we decided to have it fixed. It cost much more than their quoted estimate and 3 months later we are still having to take it in because it is still not shifting right and whinning into each gear! WE were the ones that had to call them and ask about the car's status each time because they did NOT call us back otherwise and fill us in on any details. Also, this is 6th time we have had to take the bug back in! The manager told us we could drive it even though it wasn't shifting right after the fixed it until they received new parts. The car got so bad they had to tow it back a few days later!!! Each time we have taken the car in they have taken 1-3 weeks at a time and kept it not calling us ONCE! We have had to hound them the whole time and they finally gave us a used car off their lot and didn't even hand put a correct plate on it and the seat was unsafe and moved back and forth! After threatening them, they gave us a rental car for a week or so. Now we had to take it in and they are saying it is an electrical issue...not related to the transmission they rebuilt..UNBELIEVABLE!! Next step....court. DO NOT TAKE YOUR CAR HERE EVER FOR ANYTHING THEY ARE UNTRUSTWORTHY AND DO NOT GET BACK TO YOU!!! UNLESS IT IS FOR AN OIL CHANGE, AND EVEN THEN I'D BE CAREFUL!!!!

Overall
If I could give less than one ...

If I could give less than one star I definitely would. Do not take your car here to be serviced! The prices are ridiculously high, we went weeks without hearing any updates on our car, and to top it all off we were charged for services that we did not give permission to be done. Do yourself a favor and shop around, just not here.

unhappycustomer111

07/13/2011

Provided by Citysearch - 
Overall
Do not take your car here!!

We brought our car in for transmission service and had a terrible experience! After getting a ridiculously high quote we took the car to another shop but still got stuck paying hundreds of dollars here for them to look at it. As soon as we decided to take the car elsewhere it was very hard to get a hold of them. We also got charged for labor that we never agreed to a price on!! If you're looking for a transmission repair, do yourself a favor and keep looking.

JasonKlouts

06/03/2011

Provided by Citysearch - 
Overall
First honest repair shop I have been to.

These guys were up front with me and told me everything I needed to get fixed. At first I thought they were just trying to upsell me until I left and a week later I started having the problems they warned me about. So I took it back and got it fixed with them and my car is running great now. This shop is a very trustworthy repair shop. I am a regular customer now.

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