I just wanted to say that Adam really helped me out I had a flat up town on a snowy Saturday, pulled in and he checked the spare gave me a qoute for new tires and also asured me my tires were okay. I did not need new tires right at 41,000 miles but when it was time for new tires he set up a time and was a true professional the whole way. We will be back for more sevice, thanks adam.
A special thank you goes out to Mike R. for getting my car in for service the first moment I experienced some starting & idling problems. And then again a second time following the BP fuel recall. It is good to know I can count on Heinold & Feller for my auto service. Thanks to Mike and the service staff, the car is running better than ever. I guess I should also thank BP!!
I have had quite a bit of work done on all of my family vehicles. I feel that the cost is reasonable and the people that work there are incredible an easy to talk to. The rental vehicle was a god sent and made it so my life was not on hold while my vehicle was being repaired. Thank you to all of the incredible staff at Heinhold & Feller my car is running great.
We needed to replace a tire on our van before taking an unplanned trip out of town. H&F was able to get our vehicle in within an hour which was greatly appreciated. The service rep. was friendly and informative and followed up with us as soon as our vehicle was ready. We are repeat customers and will continue to go to Heinold & Feller for our future tire needs.
Thanks for all the info. & help on my recent purchase. Of Bridgestone tires for my Subaru Impreza. Also appreciate the rebate & the web discount offer - thanks for being proactive on those. Joe, Mike was very helpful with the sale-grateful for his efforts. Have a great weekend & may everyone in the shop & at the store have a very special day.
I just wanted to send a message commending your techs and managers at your Valparaiso location. I only take my vehicles there for service. They are honest, get the work done right, and prices are always more than fair. Thank you for an auto service center that I can trust!
My family and I have been going to Joe Feller for years whenever we have issues with our cars. They do quality work and always go beyond just fixing the problem. If they're around long enough... I'll definitely make sure my kids know about Heinold & Feller. Thanks Guys!!
I love that Ken made sure I had choices since my car is SUPER old...that THIS was a safety issue while THAT is a cosmetic issue. I really valued that kind of honesty and customer focused service. That is why we keep bringing both cars and just sent a friend to you too.
I called and Adam the tire specialist was extremely helpful. He was able to get the special order tires at a great price for my Mercedes GLK 350 in one day and installed. I was going on a trip and needed tires quickly. Excellent service and would recommend to friends
Had excellent service after I blew 2 new tires and 2 rims in Pothole Indiana! The sales staff took good care of me replacing the tires (Good thing I had Hazard Coverage) and ordering me 4 new rims. They also re-balanced everything after almost 2 months, no charge.