I have had nothing but a positive experience with Mirror Image for the past seven years. The owner and the teachers are caring and go out of their way to help those of us who are experiencing economy issues. My daughter has been very happy there and has always received excellent training. We will continue there for as long as she wants to dance.
Unlike the previous reviewer, I have had nothing but a good experience at this studio. In fact, not only have they not tried to STEAL my money, but my daughter is actually dancing there FREE OF CHARGE and she LOVES it. My husband and I can't afford to pay for classes with the economy the way it is, and so when we learned they offered a free class, we jumped at the chance.If you feel that they cheated you in any way, you should probably read the contract that you signed when you signed your daughter up. It states, very clearly, that they give no refunds-only credits. And everyone's first day of classes are free. More than likely you came in on the last week of the previous session for which your daughter was signed up. That may make it seem like you didn't get anything for free. But don't worry... you did.Calling people thieves because you didn't read/understand the contract is wrong. Nearly as wrong as what you are accusing them of. And while I know for a fact that they have some things they need to work on, thievery is not one of them.
This place is a rip off and a scam. I paid upfront for a semester of dancing lessons for my daughter. My daughter HATED it and didn't want to go back after the 1st lesson. The instruction was horrible with the kids. I called and said I wanted a refund as we had only gone to 1 class. They refused to refund any of the money. They only offered a credit, I didn't want a credit because it was a terrible place and we weren't coming back. I found out later that they supposely offer 1 free class for the kids to try, but we were never offered that. They STOLE our money - THEY ARE NOTHING BUT THIEFS!!! They are gaining a terrible reputation in the community with several people who have tried them.