331 W Merrick Rd, Valley Stream, NY 11580
Specialties: Heating & Cooling, Factories, Window Air Conditioning Units, Restaurants, Air Conditioners, Boilers
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They charged me 1k to relocate my unit. Told me it was OK to have my electrician wire it and power it up, after we did that my circuit boards blew. He pointed the finger at the Electrician, who actually does work for him all the time. After back and forth he charged the Electrician for the boards and wiped his hands clean.
I had Master Mechanical in Framingdale help me bring the unit back up. It had 0 refrigerant in it!!! These guys are BAD so please use at your own risk! MASTER MECHANICAL has excellent customer service! Call them if you need anything done, stay away from Air Design.
10 years ago Air Design replaced my Ac system in a previous house. Never had any problems with it or the service they provided. Moved 2 years ago and took over an existing 2 year contract from a well known LI company. They were poor in providing service and the techs never solved the problem. Finally last year we went back with Air Design and they solve the problem first visit. No problems since I have had them and they have performed some upgrades on the system that has it running perfectly. Would not use anyone else for AC or Heating
04/10/2015Provided by Citysearch -
I've used Air Design for installation of a central air conditioning system. I have to say, they are stellar in terms of professionalism, work quality timeliness, and neatness. I am extremely satisfied, and would recommend them to anyone who needs central air or heating systems. In fact, I will be hiring them to install a new furnace very shortly.
04/28/2012Provided by Citysearch -
FRANK AND JIM DID AN AMAZIN JOB FROM START TO FINISH. THEY HAD MY CARRIER UNIT INSTALLED AND CLEANED UP IN ONE DAY. THE WHOLE AIR DESIGN INSTALATION TEAM WAS CLEAN, PROFESSIONAL, AND KNOWLEDGABLE. MY HOUSE WAS LEFT SPOTLESS, COOOOOOL AND COMFORTABLE. THESE GUYS ARE SECOND TO NONE. THANK U AIR DESIGN!!!!!!!!!
Very good job from start to finish! Quote was thorough and competitive- owner was willing to answer any and all questions promptly and clearly and we asked a million questions. We replaced an old system. Air Design did the job in one day- demo, replaced old fiberboard ductwork with flex tube, air compressor, handler, etc. Crew was respectful and cleaned up after themselves. Owner on job site and took a lot of time to explain how system worked, how to use controls and how to register equipment. Will use them for annual service and would not hesitate to recommend them to family and friends.
04/02/2012Provided by Citysearch -
We had a very pleasant experience with Air Design from start to end. 1. The quote was thorough, competitive, and well explained. My husband is familiar with air conditioning systems and construction. He asks a million questions and requires all quotes to be broken down so he can crunch numbers himself. Air Design's owners were able to answer all questions promptly and clearly. We replaced an old central air cond. system. Air Design took one day to demo the old, and put in new flex tube ductwork, compressor, air handlers, sensors, etc. Their crew was friendly, respectful and cleaned up after themselves. Most impressive was the time and care the owner took to explain the system, the controls, and how to register the equipment. We can't wait to use our new system this summer!
03/24/2012Provided by Citysearch -
Frank and Jim of Air Design were were able to make installation of our much needed Central Air Conditioning possible!! Other companies said it could not be done due to the layout of our home but Air Design came through with Flying Colors!! From layout to installation, all AC issues were handled efficiently and professionally!!
I originally had Air Design install my AC System 13 years ago....I have used them for annual tune ups ever since....Their technicians have been very knowledgeable and professional on every visit....IF I ever have a problem they are there within a few hours making sure my system is up and running...I have recommended them to at least 5 of my friends and received the same feedback from them....To sum it up, .If you need a new AC or just service on an existing one Air Design is most likely your best bet....Keith
07/16/2011Provided by Citysearch -
Shopping around for a Central Air Conditioning unit for over a year I went with a friend's recommendation and it's the best recommendation I have taken!!
Air Design is family operated and the personal service and the assurance on quality and value was evident from the first time they walked in the door for an evaluation and quotation. The quotation was right on and not padded and the equipment offered was the best out there. All options with the price difference was well explained and there was no pressure to buy any particular model.
The quality of the installation and the cleanliness after was extraordinary.
One of the few vendors in my experience who I have no qualms about and would recommend in a heartbeat!
A very, very satisfied customer!
My system with air design was installed 6 years ago and every year there has had to be some repairs. Fortunately, I purchased there service contracts TWICE at over $500 per contract. Even with the contract, there was always a fee to pay when they came to fix my system. Yesterday, I had to call for service AGAIN. It was the second time this season and was told that the compressor went on the system. Although the part is covered because of a ten year warranty, the LABOR to install the compressor is not covered by the service contract. They told me cost of labor is $635. I feel ripped off by air design and as though I was taken advantage of. I will NEVER recommend them to anyone
03/31/2011Provided by Citysearch -
Years ago I hired Air Design to replace the entire dual-zone air conditioning service in my home. Since then, I have been met with professional, courteous, and knowledgeable service whenever I call with a question or concern. In fact, I recently purchased a three year service agreement with this company to cover both zones because I plan to remain with them for years to come. I have recommended this company to many friends, as well, and they too are as happy as I am. What impressed me the most about this firm, was that a few years ago I ran into a problem in my kitchen ceiling during a renovation and called the local utility who informed me that it was not their problem. Fortunately, I thought to call Air Design, and within a short time, a service man showed up and corrected the issue, so that the contractor could continue renovating the ceiling and and hang the cabinets that were ready for installation. It was a tremendous problem that was immediately resolved once the Air Design technician arrived. Therefore, I highly recommend Air Design for all of your air conditioning and heating needs.
In addition, my daughter recently purchased a new home, and Air Design's servicemen did an outstanding job of cleaning out all of the registers and returns, as well as cleaning all of the duct work in the house. Once again, I was extremely satisfied with the service that I received from this air conditioning company.
03/15/2011Provided by Citysearch -
At the end of 2009 I hired Air Design to install a home central a/c system. We checked with BBB, they are spotless in many recent years. I got a large 3.5 ton Carrier unit. My friends also gave good reviews.
The Padavan brothers and their men did an excellent job. Very thorough and took their time to do it right. They respected my questions and were very responsive. They even came back a few months later to put an AC duct in my garage woodshop (at a very reasonable price) - done within 2 hours!! What a crew! Got a Federal tax credit, a factory rebate, a utility rebate and Air Design help with it all.
Rare breed of contractors. If you need AC, hire them. I would recommend them to anyone.