I've filled my prescriptions at the pharmacy in this Kroger for several years. Though the wait times have been a bit longer than usual, I assume it has something to do with a high volume of transfers from Walgreen's they've been dealing with (That's what one of the technicians told me last time I was there) Aside from that small inconvenience, I have to say that the Pharmacists and Technicians there are quite friendly and personable. They all seem to go the extra mile for their customers. The only negative opinion I have is that it appears as though they could an extra hand or two back there! Whatever the case, I think they're doing a splendid job! After all, they're only human ;-)
This store is always clean and the restrooms always clean. The lines however are horrid! There is always at least a ten minute wait, but it's location is the cause of that. I like this Kroger store the best out of all of the Kroger stores I have shopped in. The Pharmacy is HORRIBLE! I was TRYING to fill my sons meds there one time and the Pharmacy staff were so slow. We waited 2 hours for one med to be filled. During that time the Pharmacy worker called us to the window, showed us the pills and asked if those were the right pills. Shouldn't he know if he works in the Pharmacy? Stupid stupid people run that Pharmacy.
I wrote a note to Krogers headquarters about a year ago complaining about the poor quality of the produce at this Kroger location....I actually dont think the produce is great at most Kroger locations. It seemed to improve slightly for a while but has fallen back on hard times. As I explained to them in my email I worked for Kroger more years ago then I like to think about and have tried to be loyal to them since then. I rarely shop for food anywhere else but the quality ..or lack there up...of their produce is making me consider changing my preference for grocery shopping
Outer Loup Kroger manipulates it's customers with packaging and prices. If something is on sale you have to "find it". Example is shrimp, there will be 3-5 choices of not on sale shrimp. Then i get a employee to help me fine what's on sale. Their creamer is in an 8 inch container, but the quantatity is still 13oz just like Coffee Mate. If you can't find a price on something, DON'T BUY IT, it'll be way over priced. They spend too much time tricking us, so i've went to Meijers or walmart now.
I'm short brown buff and tat'd and had no problem acquiring a replacement bag of salmon that came up missing once I got home. I took the receipt to the customer service center and they gladly helped me out and got me squared away. Appreciate the good service and non-judgment it's rare in modern society and for that I'm thankful. Highly recommend the store great deals/coupons and sincere staff. ���� #iDontShopAtWalmart
I just want to thank the two Lady store managers at the Kroger store on Mud Lane. Last night they turned a disaster of a fruit tray (that I had ordered on line) into a MUCH BETTER fruit tray. Many thanks to them for their patience and help. I wish I had their names to post. Basically the try I had ordered was WRONG in every way...and the two store managers made it right. Thank you!
I have shopped at this wonderful store for many years with the wonderful fish selections, and excellent display of market product to purchase. The staff is always helpful and the Manager Lavelle always take the extra mile making sure the customers are knowlegable where the products are located. My hat's his tip the staff and the Ms. Lavelle. Keep up the great works!
Can not give this location 5 stars. The pharmacy has the rudest staff ever! Too many store employees that could care less. There have been a few very nice helpful people and that is why they have 3 stars not 1. This store is always dirty and something is always spilled on the floor. I have slipped 5x just at this store and no I'm not a 90 year old women either.
everything is good except the customer service desk there is almost always only one person at the desk and they are busy filling out western union money grams. it takes the forever and the line backs up i think they need to have one person for western union and one for the other customers I have completely stopped use it
This store is huge! Unlike the other stores in the area it stays clean and your never rubbing up against other people trying to squeeze threw the store. I appreciate having this Kroger in my neighborhood.